Latihan Soal Bahasa Inggris tentang Hotel

The Ocean View Hotel offers spacious rooms with private balconies overlooking the sea. Guests can also enjoy a spa treatment and a delicious seafood dinner at Coral Restaurant. What can guests see from their room?

• The swimming pool

• The sea view

• The city lights

• The parking area

• The lobby

A guest complains that the air conditioner is not working properly. As a housekeeping staff, what should you say?

• That’s not my problem.

• Please fix it by yourself.

• I’m sorry for the inconvenience. I’ll report it to the engineer immediately.

• You must wait until tomorrow.

• You can open the window instead.

It is a small object found on a desk. It helps guests write something.

• Envelope

• Pen

• Key card

• Room menu

• Brochure

Guest: “The view from this restaurant is so romantic.” Waiter: “________. Many couples love having dinner here.”

• I disagree

• I’m not sure

• I agree with you

• It’s not romantic at all

• You must be wrong

Receptionist: “Good morning, Sir. Do you have a reservation?” Guest: “No, I’d like to book a room for tonight.”

• To order food

• To make a room reservation

• To ask for direction

• To report a problem

• To make a complaint

It is a device that guests use to boil water for making tea or coffee.

• Hair dryer

• Electric kettle

Housekeeping Staff: “In my opinion, we should change bed linen every day.” Supervisor: “__________. Cleanliness is our priority.”

• I disagree

• I totally agree

• That’s not necessary

• I don’t think so

• Please ignore it

It is a piece of cloth used to dry the body after taking a shower.

• Blanket

• Pillow

• Towel

• Curtain

• Napkin

What is the guest asking about?

• Restaurant location

• Food price

• Check-out time

• Room rate

• Menu list

Guest: “Thank you for bringing my luggage.” Bellboy: “________.”

• Don’t mention it, Sir

• Please carry it yourself

• I don’t like doing this

• That’s your job, not mine

• I will charge extra