MGT 410 - Exam 3 Review

1.Jan works on the budget team. Members include the bookkeeper who tracks the daily expenditures and revenues of the company, the accountant who takes the bookkeeper's work and organizes it into financial statements including the cash flow statement, the income statement, and the balance sheet, and the analyst who interprets the financial statements. Once these three tasks have been accomplished, Jan prepares and presents the results to top management. Jan's team engages in reciprocal interdependence.

• True

• False

2. Which of the following is most likely to be categorized as a management team?

• A. A team that oversees the functioning of all the teams in an organization and coordinates activities between teams

• B. A team comprising interior designers, architects, and builders involved in designing and creating the layout of a new hotel

• C. A quality control team at a factory which oversees the quality of products and recommends changes in production techniques

• D. A band travelling around the country playing shows at different venues for six months

• E. A group of four workers making a specific part on the production line of an automobile factory

3. Tran needs to increase his team's creativity.  He calls them in to a meeting and tells them they are to shout out as many ideas as they can think of for a new project.  No one is to analyze or criticize any ideas while this exercise is going on.  Tran is using the brainstorming technique.

• True

• False

4. A team of highly skilled and qualified members of an organization failed to perform the team objective assigned to them. When the reason for this lack of performance was investigated, it was clear that, although the team members worked hard, they had to wait for their mates to complete a particular task before they could start their own. Which of the following explains the reason for process loss in this case?

• A. Motivational loss

• B. Social facilitation

• C. Production blocking

• D. Groupthink

• E. Cognitive dissonance

1. Britney, a manager in an advertising firm, was assigned a team and asked to come up with ideas for an advertising campaign. Britney briefed her team and outlined the purpose of the brainstorming clearly after which she asked the members to individually generate ideas and bring their list to the next meeting. In the second meeting, the ideas were compiled, doubts clarified, and ideas built-on after which the members were then asked to individually rank the ideas and submit the list to Britney, who tabulated the scores and created a list of the five best ideas. Britney adopted _____ to generate the ideas.

• A. Cross-training

• B. Conflict management

• C. Positional rotation

• D. Cognitive bias

• E. Nominal group technique

2. Five students from KLM School have been selected to form the team that would represent the school in the National Science contest. They must come up with a creative project. These students first meeting was face-to-face and involved each of them suggesting as many ideas as they could think of without analyzing or critiquing them at that time. The activity that the students engaged in is referred to as ______:

• A. Boundary spanning

• B. Social loafing

• C. Ambassador Activity

• D. Scouting activity

• E. Brainstorming

3. The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor _____.

• A. Systems monitoring

• B. Affect management

• C. Coordination

• D. Mission analysis

• E. Goal specification

4. Navy Seals go through extremely difficult training.  Those who succeed become members of one of the most elite fighting units in the world.  They trust each other completely and form intense emotional bonds.  These teams have high levels of ______.

• A. Cohesion

• B. Potency

• C. Boundary spanning prowess

• D. Transactive trust

• E. Reactive affinity

1.Martin George is the vice president (Finance) of Rutherford Inc. His position and title in the company gives him _____ power. 

• A. Collaborative

• B. Diplomatic

• C. Substitutability

• D. Referent

• E. Legitimate

2. Jake is well-known for his excellent diagnoses of skin-related problems. The other dermatologists in the hospital where he works often consult him when dealing with difficult cases. This gives Jake _____ power in the hospital. 

• A. Coercive

• B. Structural

• C. Reward

• D. Referent

• E. Expert