Quiz 1

Part I. Identification (1pt): The study of human behavior in the workplace, including the interaction between people and the organization, with the intent to understand and predict human behavior.

• Organizational Behavior

• Human Resource Management

• Industrial Engineering

• Corporate Governance

Part I. Identification (1pt): The goal of Organizational Behavior focused on understanding the underlying reasons why individuals or groups act the way they do.

• Explain and predict behavior

• Control behavior through strict rules

• Design organizational structures

• Maximize organizational profit

Part I. Identification (1pt): The element of Organizational Behavior that defines formal relationships and how tasks are formally divided within the organization.

• Organizational structure

• Organizational culture

• Business strategy

• Work climate

Part I. Identification (1pt): The model of individual behavior and results, represented by the variables Motivation, Ability, Role Perceptions, and Situational Factors.

• MARS model

• ERG theory

• Expectancy theory

• Herzberg's two-factor model

Part I. Identification (1pt): Internal forces within a person that affect his or her direction, intensity, and persistence of voluntary behavior.

• Motivation

• Ability

• Attitude

• Perception

Part I. Identification (1pt): The degree to which a person understands the job duties assigned or expected of him or her.

• Role perceptions

• Job satisfaction

• Task identity

• Job autonomy

Part I. Identification (1pt): Goal-directed behaviors under an individual's control that support organizational objectives, such as transforming raw materials into goods and services.

• Task performance

• Organizational citizenship

• Adaptive behavior

• Job crafting

Part I. Identification (1pt): Voluntary behaviors that have the potential to directly or indirectly harm the organization, such as theft, work sabotage, or abuse of others.

• Counterproductive work behaviors

• Organizational citizenship behaviors

• Prosocial behaviors

• Procedural justice

Part I. Identification (1pt): Behaviors that extend beyond formal duties to support the social/psychological context of the organization, such as helping a co-worker.

• Organizational citizenship behaviors

• Counterproductive work behaviors

• Task performance

• Political behavior

Part I. Identification (1pt): The ethical principle that states the moral obligation is to seek the greatest good for the greatest number of people.

• Utilitarianism

• Ethical egoism

• Individual rights

• Care ethics