Quality in Products and Services Quiz
Authored by JONA SABARIA
Business
11th Grade
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5 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
It refers to the goods or services offered by a business that customers perceive as valuable.
Experience
Product
Promotion
Service
2.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
These are intangible offerings where no ownership is transferred to the buyer.
Service
Product
Experience
Unsought
3.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
Which product category requires very little effort for the buyer to acquire?
Shopping Product
Convenience Product
Specialty Product
Unsought Product
4.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
Which type of product is not actively sought by consumers and often requires aggressive marketing?
Convenience Product
Shopping Product
Specialty Product
Unsought Product
5.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
A consumer buying a new laptop compares price, features, and quality. This is an example of a:
Unsought Product
Shopping Product
Specialty Product
Convenience Product
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