Human Resources Management - Revision Questions

What is the definition of human resources management?

• Human resources management includes all the activities and decisions that are intended to improve the effectiveness of the human resources (employees) and of the enterprise as a whole.

• Human resources management is only concerned with hiring new employees.

• Human resources management focuses solely on employee payroll processing.

• Human resources management is the process of selling company products to customers.

What is the aim of this function?

• Bridge the gap between management goals and the needs of the workforce.

• Increase the number of employees in the organization.

• Reduce the workload of the management team only.

• Focus solely on customer satisfaction without considering employees.

What is the task of the personnel function?

• Maximise their potential, thereby enabling the business to achieve its mission.

• Monitor financial transactions within the company.

• Develop new product lines for the business.

• Oversee the company's marketing campaigns.

List 9 activities of human resource management.

• 1. Manpower planning 2. Recruitment 3. Selection 4. Employment contracts 5. Placement of Staff 6. Remuneration and employment benefits 7. Induction 8. Training of staff and skills development 9. Evaluation and retention

• 1. Marketing strategies 2. Product development 3. Customer acquisition 4. Financial auditing 5. Logistics management 6. Sales forecasting 7. Market research 8. Brand management 9. Distribution planning

• 1. Software development 2. Network security 3. Database management 4. System analysis 5. Hardware maintenance 6. Application testing 7. IT support 8. Cloud computing 9. Data mining

• 1. Event planning 2. Catering services 3. Venue decoration 4. Guest management 5. Entertainment booking 6. Audio-visual setup 7. Transportation coordination 8. Invitation design 9. Security arrangements

What are the 3 purposes of activity 1?

• 1. How many employees the business needs 2. What skills these employees must have 3. When these employees will be needed

• 1. How much profit the business will make 2. What products the business will sell 3. Where the business will be located

• 1. How many customers the business will have 2. What marketing strategies to use 3. When to launch new products

• 1. How much inventory to keep 2. What suppliers to use 3. When to reorder stock

Explain workload analysis.

• Done in order to determine how many people are required in terms of the amount of work that must be done.

• A process to evaluate employee satisfaction levels.

• A method for calculating company profits.

• A strategy for marketing new products.

Name 3 aspects that job analysis requires.

• 1. The job must be completely and accurately identified 2. All tasks must be completely and accurately described 3. The demands the job makes on the worker must be analysed

• 1. The job must be performed only by managers 2. All tasks must be delegated to others 3. The salary must be predetermined

• 1. The job must be described in vague terms 2. Only the title of the job is necessary 3. The worker's hobbies must be analysed

• 1. The job must be identified by color 2. All tasks must be optional 3. The worker's age must be analysed

Name 2 ways in which this can be conducted?

• Interviewing the worker and the superior, Observing or through questionnaires

• By only reading company reports

• By guessing based on previous experience

• By using only online surveys

Provide the definition of job description.

• Summarises information collected from job analysis - portrays duties, responsibilities, level of authority. What is to be done, how, why, when and where.

• A list of all employees in an organization and their salaries.

• A summary of the company's annual financial performance.

• A document outlining the company's mission and vision statements.

Provide the definition of job specification.

• Specify the minimum ability a worker must have - experience, education and physical requirements, any other important skills, forms basis of recruiting activity.

• Describe the salary structure and benefits offered to employees.

• Outline the company's mission and vision statements.

• List the products and services offered by the organization.