WRS Skills Assessment Quiz

Which WRS skill is shown when an employee creates a new way to organize products so customers can find them faster?

• Work Ethic

• Integrity

• Customer Service

• Creativity and Innovation

A student notices that the first solution to a problem is not working, so they compare different options and choose the best one. Which WRS skill is this?

• Teamwork

• Initiative and Self-Direction

• Respect for Diversity

• Critical Thinking and Problem Solving

An employee finishes their assigned task, then asks what else they can help with instead of waiting to be told. Which WRS skill is this?

• Listening and Speaking

• Conflict Resolution

• Work Ethic

• Initiative and Self-Direction

A cashier accidentally gives a customer too much change and immediately tells the manager. Which WRS skill is being demonstrated?

• Customer Service

• Creativity and Innovation

• Teamwork

• Integrity

A student completes assignments on time, stays focused, and gives strong effort even when the work is challenging. Which WRS skill is this?

• Respect for Diversity

• Conflict Resolution

• Critical Thinking and Problem Solving

• Work Ethic

Two coworkers disagree about how to complete a project, so they calmly discuss the issue and agree on a fair solution. Which WRS skill is this?

• Integrity

• Customer Service

• Initiative and Self-Direction

• Conflict Resolution

A manager explains new directions, and an employee asks a clarifying question before starting the task. Which WRS skill is this?

• Work Ethic

• Creativity and Innovation

• Respect for Diversity

• Listening and Speaking

A team member values classmates with different backgrounds, opinions, and experiences while working on a group project. Which WRS skill is this?

• Conflict Resolution

• Integrity

• Critical Thinking and Problem Solving

• Respect for Diversity

A store employee greets a customer, listens to their needs, and helps them find the right product. Which WRS skill is this?

• Initiative and Self-Direction

• Teamwork

• Work Ethic

• Customer Service Skills

A group divides tasks, shares ideas, and works together to finish a presentation. Which WRS skill is this?

• Integrity

• Listening and Speaking

• Creativity and Innovation

• Collaborate with Team Members