Exploring the Role of an Administrative Medical Assistant

The video provides an overview of the speaker's career transition from a CNA to a CMA, focusing on their current role as a flow manager. It details the responsibilities involved, such as managing communication through a message box, handling faxes and refills, and balancing clinical and administrative duties. The speaker also shares personal updates and encourages audience engagement.

What certification did the speaker let expire?

• CMA certification

• CNA certification

• RN certification

• LPN certification

What does the speaker enjoy about being a medical assistant?

• Administrative duties

• Working long hours

• Teaching others

• Performing surgeries

What is the title of the position that the speaker currently holds?

• Office Manager

• Administrative Assistant

• Flow Manager

• Clinical Assistant

How many Flow Managers are there in the speaker's office?

• Four

• Two

• Three

• Five

What type of tasks does a Flow Manager handle?

• Surgical operations

• Patient diagnosis

• Administrative tasks

• Medical research

What type of messages does the Flow Manager handle?

• Personal emails

• Marketing calls

• None of the above

• Patient communications

What is one of the specific tasks mentioned that involves external communication?

• Performing lab tests

• Conducting surgeries

• Prescribing medications

• Sending faxes

What is required for refilling a prescription according to the speaker?

• Pharmacy's approval

• Provider's signature

• Insurance confirmation

• Patient's request only

What personal hobby did the speaker mention?

• Cooking

• Gardening

• Dread journey

• Painting

What does the speaker use for video editing?

• None, she doesn't edit

• Professional software

• A hired editor

• Her phone