Understanding Verbal and Nonverbal Feedback

The video discusses the importance of audience feedback during speaking engagements, focusing on both nonverbal and verbal feedback. It highlights how nonverbal cues, such as body language, can vary across cultures and affect communication. Verbal feedback, including vocal responses, also plays a crucial role. The video emphasizes the need to be aware of cultural differences and context when interpreting feedback.

How would you feel if the audience had their eyes closed and arms crossed while you were speaking?

• Uncomfortable

• Indifferent

• Excited

• Encouraged

What percentage of our communication is accounted for by nonverbal feedback?

• 90%

• 70%

• 50%

• 30%

Which of the following is NOT an example of nonverbal feedback in American culture?

• Sitting forward

• Nodding

• Giving eye contact

• Looking at the floor

In Japanese business meetings, what does looking down or closing eyes indicate?

• Confusion

• Agreement

• Attention

• Disinterest

What is verbal feedback?

• Feedback using words

• Feedback using gestures

• Feedback using facial expressions

• Feedback using body language

Which of the following is an example of verbal feedback?

• Nodding

• Crossing arms

• Sighing

• Leaning forward

What type of feedback is sighing considered as?

• Written feedback

• Visual feedback

• Verbal feedback

• Nonverbal feedback

In some contexts, what is expected from the audience during a speech?

• Complete silence

• Crossed arms

• No eye contact

• Loud responses

Which of the following contexts might expect louder verbal responses from the audience?

• Formal business meetings

• Concerts

• Library discussions

• Silent retreats

Why is it important to be aware of cultural differences in feedback?

• To avoid misunderstandings

• To use more gestures

• To impress the audience

• To speak more loudly