The video by Surbhi on Key Differences discusses written communication, its significance in business, and its characteristics. It highlights the importance of correct word choice, sentence organization, and cohesiveness. The video also covers the components of written communication, such as the writer, reader, content, language, purpose, and writing style. Various forms of written communication, including letters, emails, memos, reports, proposals, resumes, essays, social media posts, blogs, text messages, notices, legal documents, news articles, and instruction manuals, are explained. The video concludes with a call to action for viewers to engage with the channel.

What is a key difference between oral and written communication?

• Oral communication allows for quick idea exchange, unlike written communication.

• Written communication is more immediate than oral communication.

• Oral communication is slower than written communication.

• Written communication is less formal than oral communication.

Which of the following is NOT a characteristic of written communication?

• It provides immediate feedback.

• It is a creative activity.

• It is authentic and reliable.

• It is time-consuming.

What is the primary goal of written communication?

• To showcase extensive knowledge.

• To use impressive vocabulary.

• To express ideas clearly for easy comprehension.

• To entertain the reader.

Who is the intended recipient of a written message?

• The editor

• The publisher

• The reader

• The writer

Which form of written communication is typically used for internal communication within organizations?

• Letters

• Emails

• Memos

• Reports

What is the purpose of a proposal in written communication?

• To provide step-by-step instructions.

• To outline a plan or idea and persuade the reader.

• To inform about current events.

• To summarize qualifications and skills.

Which form of written communication is often used in job applications?

• Social media posts

• Blogs

• Resumes and cover letters

• News articles

What is a common feature of essays and academic papers?

• They are informal and brief.

• They follow specific formatting and citation styles.

• They are used for internal communication.

• They are used for quick professional exchanges.

Which form of written communication is often more casual and can include text, images, and videos?

• Instruction manuals

• Social media posts

• Proposals

• Legal documents

What is the main purpose of an instruction manual?

• To outline a plan or idea.

• To provide step-by-step instructions for using a product.

• To inform about current events.

• To provide a summary of qualifications.