How to Create a Fair Workplace: Crash Course Business Soft Skills

The video discusses the importance of fairness in business, highlighting three types: outcome, procedural, and interactional fairness. Outcome fairness involves perceptions of deserved rewards, while procedural fairness focuses on unbiased decision-making processes. Interactional fairness emphasizes treating people with respect. The video also explores how fairness impacts trust and productivity in the workplace, and offers practical advice for ensuring fairness in organizational settings.

Why is fairness considered crucial in a workplace setting?

• It allows for more flexible work hours.

• It increases the number of employees.

• It makes people more productive and happier.

• It reduces the need for training.

What is organizational justice?

• The method of distributing tasks among employees.

• The process of hiring new employees.

• The perception of being treated fairly at work.

• The legal system within a company.

Which norm suggests distributing resources based on individual needs?

• Merit norm

• Need norm

• Performance norm

• Equality norm

What is a challenge associated with the merit norm?

• It is easy to measure job performance.

• It always leads to equal distribution.

• Job performance is hard to define and measure.

• It is based on personal preferences.

Which feature of procedural fairness ensures that everyone has a chance to present their side?

• Voice

• Consistency

• Accuracy

• Correctability

What does interactional fairness primarily involve?

• Following strict company rules.

• Ensuring equal pay for all employees.

• Treating people with dignity and respect.

• Providing the same resources to everyone.

How can showing vulnerability be beneficial in a workplace?

• It makes employees work harder.

• It helps in sidestepping issues.

• It can reduce the likelihood of lawsuits.

• It increases the number of meetings.

What is a potential consequence of perceived unfairness in the workplace?

• Increased productivity

• Counterproductive work behavior

• Higher employee retention

• More teamwork

What should an employee do if they feel they are being treated unfairly?

• Complain to coworkers about the unfairness.

• Quit immediately without notice.

• Discuss the issue respectfully with management.

• Ignore the situation and continue working.

What is a key takeaway for ensuring fairness in the workplace?

• Always prioritize equality over other norms.

• Avoid difficult conversations.

• Consider other people's perspectives.

• Focus solely on procedural fairness.