6 Change Approaches

The video discusses a model to reduce resistance to change within organizations. It identifies reasons for resistance, such as self-interest, misunderstanding, and low tolerance for change. The video outlines methods to facilitate change, including education, communication, participation, negotiation, and support. It also covers manipulation and coercion as last-resort strategies, highlighting their ethical concerns and potential negative impacts.

What is one reason people might resist change in an organization?

• They have a high tolerance for change.

• They agree with the need for change.

• They have a personal interest that might be affected.

• They fully understand the change.

Which strategy involves making people aware of the change and how it will be implemented?

• Coercion

• Education and communication

• Manipulation

• Cooptation

How can involving people in the planning process help in facilitating change?

• It increases their resistance.

• It encourages their participation and buy-in.

• It makes them feel excluded.

• It ensures they have no say in the process.

What is a potential downside of using manipulation to facilitate change?

• It has no consequences.

• It is always ethical.

• It can lead to long-term negative impacts.

• It guarantees true buy-in.

What does coercion in facilitating change typically involve?

• Offering rewards for compliance.

• Providing additional support.

• Making threats or setting repercussions for non-acceptance.

• Ignoring the resistance.