Phone Etiquette in Organization

This video tutorial covers essential etiquette for electronic communications, focusing on phone and email interactions. It emphasizes the importance of responding to messages within 24 hours, creating professional voicemails, and avoiding unprofessional ringtones. The tutorial also provides guidance on using speakerphones and conducting conference calls effectively, ensuring a professional image in organizational settings.

Why is it important to respond to emails and calls within 24 hours?

• To avoid missing important information

• To increase your email response rate

• To ensure your inbox is always empty

• To show courtesy to the sender

What is a recommended practice for setting up your voicemail?

• Use a digitized voice

• Include pop music

• Create a personalized message

• Keep it silent

Why should pop music be avoided in ringtones?

• It may not be liked by everyone

• It can be too loud

• It is difficult to hear

• It appears unprofessional

What should you do before putting someone on speakerphone?

• Check the battery level

• Ask for their permission

• Turn down the volume

• Mute the call

How should participants be introduced in a conference call?

• Only if asked

• In alphabetical order

• Slowly and clearly

• Quickly and quietly