Apple Will Let Customers Fix Their Own Devices

Apple is launching a new service allowing customers to repair their own devices, influenced by right to repair laws in several states. The program will provide parts, tools, and manuals for self-repair, starting with iPhone 12 and 13 models. While this offers more consumer choice, challenges remain, such as the complexity of repairs and potential costs. The initiative may also benefit Apple's financials, despite the high price of parts.

What is the main reason Apple is allowing customers to repair their own devices?

• To improve customer satisfaction

• To reduce the cost of repairs

• Due to pressure from right-to-repair laws

• To increase sales of new devices

What will Apple provide to consumers as part of the self-repair program?

• Free repair services

• Discounted new devices

• Parts, tools, and manuals

• Extended warranties

Why might some customers still prefer to go to an Apple Store for repairs?

• They trust professional services more

• Repairs are faster at the store

• They offer free repairs

• Stores offer discounts on repairs

Which iPhone models will the self-repair program initially cover?

• iPhone 11 and iPhone 12

• iPhone 12 and iPhone 13

• iPhone 13 and iPhone 14

• iPhone 11 and iPhone 13

What parts will be available for self-repair initially?

• Speakers and microphones

• Motherboards and processors

• Batteries, cameras, and screens

• Charging ports and buttons