CLEAN : Yachting: Frenchman pulverises solo round the world record

Why are apologies considered important in communication?

• They are only necessary in formal settings.

• They help in building trust.

• They are a sign of weakness.

• They make conversations longer.

In which scenario is an apology most likely needed?

• When you are meeting someone for the first time.

• When you are giving a compliment.

• When you are happy.

• When you have done something wrong.

What is a potential outcome of a sincere apology?

• It can lead to more misunderstandings.

• It can help resolve the conflict.

• It can worsen the conflict.

• It can make the other person angrier.

How can apologies affect relationships?

• They can strengthen relationships.

• They always lead to breakups.

• They make relationships more formal.

• They have no effect on relationships.

What is a common misconception about apologies?

• They are a sign of strength.

• They are always accepted.

• They are unnecessary.

• They are only for serious issues.