Stakeholder Engagement Methods

The video discusses stakeholder interests and engagement strategies. It highlights the importance of understanding different stakeholder groups, such as shareholders, employees, customers, suppliers, and communities, and their specific interests. Various engagement methods, including surveys, focus groups, summits, and scorecards, are explored, each with its pros and cons. The video emphasizes the need to tailor engagement strategies to stakeholder preferences and goals, considering factors like cost, time, and effort. Effective engagement can enhance social and environmental performance across the value chain.

Which stakeholder group is primarily concerned with return on investment and long-term growth?

• Suppliers

• Customers

• Shareholders

• Employees

What is a key consideration when choosing a methodology for stakeholder engagement?

• The number of stakeholders

• The stakeholder's geographical location

• The stakeholder's age group

• The stakeholder's preferred communication method

Which engagement method is described as having a large reach but lacking face-to-face interaction?

• Focus groups

• Surveys

• Scorecards

• Summits

What is a major disadvantage of using focus groups for stakeholder engagement?

• They are inexpensive

• They provide quantitative data

• They require little time

• They are costly and time-consuming

Which method is used to gather quantitative data and assess performance over time?

• Focus groups

• Surveys

• Scorecards

• Summits