McDonald's CEO Says Food Safety Is Top Priority

The transcript discusses McDonald's focus on food safety since 1955, emphasizing the importance of customer experience. It addresses the impact of labor costs and wage inflation on margins, highlighting the challenges faced by franchisees. The company is actively hiring and retaining talent, offering educational support through programs like Archways for Opportunity. McDonald's is also exploring innovative hiring methods, such as using Snapchat. The success of McDelivery is evaluated based on customer satisfaction and incremental business growth, with a focus on optimizing delivery logistics and leveraging existing restaurant assets.

What has been McDonald's number one priority since 1955?

• Customer satisfaction

• Menu innovation

• Food safety

• Environmental sustainability

What percentage of McDonald's restaurants in the US are owned by individual business owners?

• 90%

• 50%

• 100%

• 70%

Which platform did McDonald's recently use for recruitment?

• Facebook

• Snapchat

• Instagram

• LinkedIn

What is a key factor in determining the success of McDelivery?

• Number of new menu items

• Customer response and satisfaction

• Reduction in delivery times

• Expansion to new cities

During which times does McDonald's see 60% of its Uber Eats business?

• Late night and early morning

• Evening and late night

• Afternoon and evening

• Morning and afternoon