NYU's Chugh Says Behavioral Norms Have Changed

In this video, NYU Stern Professor Dolly Chugh discusses her book 'The Person You Mean to Be: How Good People Fight Bias.' She emphasizes the importance of recognizing and adapting to changing social norms, which can help address biases and unethical behavior. Chugh highlights the need for individuals and organizations to embrace vulnerability and view themselves as works in progress. She also provides insights on implementing effective unconscious bias training by encouraging leaders to model learning and acknowledge their own blind spots. The conversation underscores the power of being 'good-ish' and continuously striving for improvement.

What is the main idea behind being 'good-ish' according to Professor Dolly Chugh?

• Striving for perfection in all aspects of life

• Being indifferent to personal growth

• Accepting that being imperfect is part of the process

• Ignoring societal norms and biases

What is a key factor in changing attitudes and behaviors according to the first section?

• Strict enforcement of rules

• Avoiding discussions on bias

• Increased awareness of changing norms

• Maintaining traditional practices

How can individuals accused of bias begin to repair the damage according to the second section?

• By denying any wrongdoing

• By focusing on others' mistakes

• By recognizing their own blind spots

• By avoiding self-reflection

What is a significant barrier to learning and growth mentioned in the second section?

• Lack of resources

• Defensiveness and concern about perception

• Excessive focus on others' opinions

• Overconfidence in one's abilities

What is crucial for leaders to do when implementing unconscious bias training?

• Position themselves as learners and share their learning

• Ensure training is mandatory for all employees

• Focus solely on eliminating bias in others

• Avoid discussing their own mistakes