CLEAN : 'I'm struggling to pay the bill,' says DC resident who lost her job due to COVID-19

The transcript discusses the challenges faced by an individual in accessing unemployment benefits due to a lost password and ineffective communication with the unemployment office. The person describes the long waiting times on the phone and the inability to retrieve the password. Additionally, the transcript highlights the difficulties in finding a job during the pandemic, as many places are closed and online applications do not yield responses.

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