Meeting Goes Wrong: What to Do when Chairing Meetings

The video provides strategies for managing meetings that go wrong. It introduces the SCOPE process, which involves stopping, pausing, and clarifying the situation. The video suggests refocusing the meeting, introducing new voices, and using silence to regain control. It also covers setting ground rules, addressing disruptions, and the importance of apologizing if necessary. If all else fails, adjourning the meeting is an option. The video aims to equip viewers with strategies to handle challenging meetings confidently.

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