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WorksheetsProf Comm- Chapter 1 Review
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
Goals of communication include
a)
To obtain or share information
b)
Build goodwill
c)
To persuade
d)
All the above
2.
Five components of the communication process are
a)
The sender, message, receiver, golden retriever, channel
b)
The sender, message, receiver, feedback, channel
c)
The message, receiver, feedback, channel
3.
In the communication process, the sender....
a)
Selects verbal symbols
b)
is also the receiver
4.
Examples of Nonverbal Symbols include
a)
Gestures
b)
Posture
c)
Facial Expressions
d)
All the above
5.
Factors such as ________, ________, and _________________ affect how a receiver interprets a message.
a)
education, religion, opinions
b)
education, race, emotional states
c)
education, opinions, emotional states
6.
Feedback is the response of a receiver to a message.
a)
True
b)
False
7.
The mode or form used to send a message is called the ______.
a)
Channel
b)
Communication
c)
Verbal Symbols
8.
Communication Barriers are things or conditions that interfere with communication.
a)
True
b)
False
9.
External Communication Barriers include
a)
Poor Lighting
b)
lack of motivation
c)
interest
d)
all the above
10.
The two types of reading are
a)
Skimming/Particular
b)
Careful/ Skimming
c)
Scanning/Careful reading
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