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WorksheetsIBA Review 4
Total questions: 50
Worksheet time: 3hrs 30mins
Name
Class
Date
1.
Any tool used to schedule appointments and meetings, store contact information, and manage tasks is known as a:
a)
Mail User Agent (MUA).
b)
Message Transfer Agent (MTA).
c)
Personal Information Management (PIM) program.
d)
Personal Digital Assistant (PDA).
2.
Which term defines the practice of generating and improving content based on collective intelligence, and the use of software to gather and organize this intelligence?
a)
Open source
b)
Social tagging
c)
Wiki
d)
Crowdsourcing
3.
You want to look at multiple Web sites simultaneously and follow different paths of hyperlinks in each site. What is the easiest way to accomplish this in current Web browsers?
a)
Launch your Web browser multiple times to accommodate each site.
b)
Open multiple windows in one browser and use tabbed browsing.
c)
Store Web sites in your History folder and access them as needed.
d)
Store Web sites in your browser cache and access them as needed.
4.
Your company's strength is marketing and sales. Your production team is assigned to rebrand the content obtained from an independent author so your sales team can sell it under your company's name. The author's original work is protected under her legal ownership. So your project manager obtains permission from the author to use her work, in exchange for a royalty fee and a contributor credit in the book. Which term describes this permission arrangement?
a)
Encryption
b)
License
c)
Trademark
d)
Copyright
5.
What does a closed-envelope icon next to an e-mail message header indicate?
a)
A message that has not yet been read
b)
A message marked for follow-up
c)
A message that has already been read
d)
A message marked for deletion
6.
With which prefix does a Web page's Uniform Resource Locator (URL) begin?
a)
mailto://
b)
ftp://
c)
html://
d)
http://
7.
A cookie is a text file that is placed on a Web site visitor's computer. Cookies allow a Web site manager to:
a)
customize the site to the site visitor's Web browsing preferences.
b)
customize the browser cache size on the site visitor's computer.
c)
customize the security options on the site visitor's browser.
d)
customize the frequency with which the site visitor's browser cache checks for newer pages.
8.
You are almost finished updating a Web site. As part of the update, you have converted all pages from HTML 4.0 to HTML5. The project is currently on schedule. However, your project manager has been asked by the marketing team manager to justify a day of time spent validating the site's HTML5 pages. The marketing team manager does not have technical knowledge of the Internet or the Web. Which is the most appropriate explanation to provide to the marketing team manager?
a)
We need to verify that the HTML5 in the pages conforms to W3C standards.
b)
Customers may have problems downloading the page, and one of those problems might involve improperly closed tags.
c)
The team needs to verify that the site will appear as expected in as many browsers as possible.
d)
Improper declarations will cause problems, and they need to be verified via HTTP.
9.
Which IT job role best describes an individual who creates applications for devices such as smartphones and tablets?
a)
Web application developer
b)
Website designer
c)
Mobile application developer
d)
Web architect
10.
Which choice lists the two principal methods of connecting to the Internet through an Internet Service Provider (ISP)?
a)
Standard modem and cable modem
b)
World Wide Web (WWW) connection and local area network (LAN) connection
c)
Dial-up connection and direct connection
d)
ISDN connection and DSL connection
11.
Which choice lists the basic elements of authorship, according to copyright law?
a)
Monetary value and public policy
b)
Usefulness and popularity
c)
Expression and originality
d)
Appearance and global interest
12.
Which of the following can protect your company's data, prevent data from being intercepted by malicious outsiders, and deter hackers?
a)
License
b)
Encryption
c)
Copyright
d)
Trademark
13.
You want to be able to quickly view news headlines without the need to open your Web browser and visit any news Web sites. How can you accomplish your goal?
a)
Set up a Web feed.
b)
Set up a rendering engine.
c)
Set up a browser cache.
d)
Set up a proxy server.
14.
All IT professionals are faced with ethical and legal issues related to:
a)
the purposes for which their company uses its e-mail.
b)
the configuration of their company's computer networks.
c)
the security of network and individual computer use by employees.
d)
the financial resources allocated and spent on hardware and software.
15.
Todd replaced his mobile phone with an upgraded unit, and now must reconfigure many of the services. The instructions say that he can enter his e-mail address and the unit will configure the e-mail client for him. Todd has tried this several times, but it does not work. He calls the vendor's help desk. The technician says that because Todd is trying to sync his e-mail account with an enterprise mail server, he will need to configure the e-mail client manually. What information does Todd need to configure the e-mail client?
a)
Company IP address, DNS, e-mail address, SMTP and IMAP
b)
Company URL, e-mail address, SMTP, POP3 and IMAP
c)
E-mail address, POP3, IMAP, user name and password
d)
E-mail address, SMTP, POP3, user name and password
16.
What happens to the e-mail messages you receive while the autoresponder feature is enabled?
a)
The messages are stored in your Outbox until you disable the autoresponder feature and manually retrieve the messages to your Inbox.
b)
The messages are automatically sent to your Deleted Items folder.
c)
The messages are stored in your Inbox as usual.
d)
The messages are returned to the senders with the automatic reply message you specified.
17.
Why does an IT project manager need to consider a project's Return On Investment (ROI) before starting a new project?
a)
Before starting a project, an IT project manager must convince management that a product or service will lead to productivity gains, even if the project costs outweigh the potential gains.
b)
Before starting a project, an IT project manager must make sure that sufficient funds exist to complete the project.
c)
Before starting a project, an IT project manager must convince management that the product or service will result in a negative ROI.
d)
Before starting a project, an IT project manager will be required to justify the project's benefits relative to its costs.
18.
Which IT job role best describes an individual who is responsible for managing the maintenance and security of an organization's data?
a)
Website manager
b)
Network engineer
c)
Database administrator
d)
Server administrator
19.
How can you view a Web page, including all related images, fonts and scripts referenced by the HTML on the page, without connecting to the Internet?
a)
Install the appropriate plug-in for the browser you are using.
b)
Save the Web page content to your computer's local disk cache.
c)
Install the appropriate viewer for the browser you are using.
d)
Save the Web page content to your hard disk.
20.
Which is the most important reason you should properly cite information that you obtain from an Internet search?
a)
To avoid using someone else's work for your own site or publication
b)
To avoid contacting the original author
c)
To avoid crediting the creators of the sites you use
d)
To avoid plagiarizing someone else's work
21.
Josh is expecting a very important file from a co-worker in a remote office to be sent to him through e-mail, but he has not received the file. He calls the co-worker, who informs him that she sent the file yesterday and will send it again immediately. Josh still does not receive the e-mail message, so he contacts Technical Support. They find the e-mail from the co-worker in the spam folder of Josh's e-mail client. It has an attachment named salesnumbers.exe. What is the most likely reason that the e-mail message was filtered out?
a)
A file attachment with an .exe extension may contain malicious code.
b)
The file name of the attached file exceeds the file name length of the e-mail filter policy.
c)
E-mail servers automatically block messages from remote offices from internal e-mail.
d)
The attachment's file size exceeded the limits of the e-mail filter policy.
22.
Your company is about to release a proprietary product. Suddenly a competitor releases a very similar product that uses design data exactly like that from your company's product. You later learn that the proprietary data was leaked to the competitor. What preventive measure would have ensured that your company's proprietary information was protected from this type of action?
a)
Destroying all proprietary information
b)
Monitoring employees' messages
c)
Uninstalling employees' e-mail clients
d)
Restricting employees' Internet access
23.
Why might you receive different results using the same keywords on different search engines?
a)
Because different search engines interpret keywords differently
b)
Because not every search engine recognizes the same keywords
c)
Because not every Web site is registered with every search engine
d)
Because only search engines that use robot or spider programs can search registered Web sites
24.
Computer viruses can cause damage ranging from relatively minor to debilitating. You can protect your system against viruses by using commercial virus-detection software to find and defeat viruses. Because new viruses are created so rapidly, what must you do to ensure that your anti-virus software can protect you?
a)
Install anti-virus software program updates to keep the signature profiles current.
b)
Install at least two different anti-virus programs and alternate their use randomly.
c)
After you install the anti-virus software, scan your system at least weekly.
d)
After you install the anti-virus software, scan your system every day.
25.
A one-to-one database table relationship can best be described as a table relationship in which:
a)
a record in Table A can have multiple matching records in Table B, but a record in Table B has only one matching record in Table A.
b)
each record in Table A can have only one matching record in Table B, and vice versa.
c)
no record in Table A has any matching records in Table B.
d)
one record in Table A can relate to many matching records in Table B, and vice versa.
26.
What is the purpose of the Boolean operator OR?
a)
It requires the search results to include multiple keywords.
b)
It requires the search results to include one keyword or one URL.
c)
It requires the search results to include one keyword or the other or both.
d)
It requires the search results to include one keyword and exclude another.
27.
Non-repudiation is the security principle of providing proof that a transaction occurred between identified parties. Which of the following can you use to enforce non-repudiation in an electronic data transfer?
a)
Digital certificate
b)
Firewall
c)
Digital signature
d)
Encrypted key
28.
After you have found the information you need on the Web, you must still evaluate its accuracy and value. To determine whether information is reliable or factual, you should:
a)
consult authoritative peer-reviewed resources.
b)
consult secondary resources.
c)
consult popular resources.
d)
consult open peer-reviewed resources.
29.
Which protocol is often used to publish Web pages to a Web server?
a)
Hypertext Transfer Protocol (HTTP)
b)
Point-to-Point Protocol (PPP)
c)
File Transfer Protocol (FTP)
d)
Internet Protocol (IP)
30.
When would be the most appropriate time to discontinue an e-mail thread?
a)
When new issues pertaining to a topic arise and a lengthy thread already exists
b)
When replying only to the original sender, who should have his/her own copy of the existing thread
c)
When continuing an e-mail discussion by building upon an existing thread
d)
When forwarding the e-mail thread to a user who had not previously been included as a recipient of the thread
31.
In an Ethernet network, all data travels across the network and between computers in which form or unit?
a)
Routers
b)
Packets
c)
Protocols
d)
E-mails
32.
Why should you create and use an e-mail signature for work-related e-mail messages?
a)
An e-mail signature is an indication to your recipients that your e-mail messages are virus-free.
b)
An e-mail signature is a reminder to your recipients of your identity and the identity of your company.
c)
Including an e-mail signature with your messages makes it easier to recall e-mail messages that have been sent in error.
d)
Including an e-mail signature with your messages ensures the privacy of your e-mail messages.
33.
You send an e-mail message to a co-worker to help plan a surprise going-away party for a mutual friend before she embarks on a six-month around-the-world cruise. Which statement reflects your right to e-mail privacy?
a)
You can send e-mail to anyone using company equipment and Internet connections without fear of reprisal as long as you include someone from the company as a recipient.
b)
You can send e-mail to anyone using company equipment and Internet connections without fear of reprisal as long as you include your immediate supervisor as a recipient.
c)
Your supervisor has no right to read e-mail you send, even if you send it using company equipment and Internet connections.
d)
Your supervisor has the right to read e-mail you send using company equipment and Internet connections.
34.
What is the purpose of conducting an ontological study as it pertains to a particular organization or business?
a)
To enable software engineers and programmers to accurately determine how an organization's data is used by particular applications
b)
To enable software engineers and programmers to accurately determine the requirements that a database must fulfill in order to function properly for an organization
c)
To enable software engineers and programmers to accurately predict the degree to which a demographic will adopt or accept a new product or innovation
d)
To enable software engineers and programmers to accurately map technology solutions to business needs
35.
A domain name consists of letters (and sometimes numbers) separated by periods. Which of the following is the host name component of a domain name?
a)
The left-side component of the domain name, which categorizes domains into groups by server name
b)
The right-side component of a domain name, which categorizes domains into groups by server name
c)
The right-side component of a domain name, which categorizes domains into groups by common type or geography
d)
The left-side component of a domain name, which categorizes domains into groups by common type or geography
36.
You want to learn more about CIW certifications and access a PDF document at http://www.ciwcertified.com/_resources/CIW_Roadmap.pdf. Which type of URL does this represent?
a)
An absolute URL
b)
A relative URL
c)
A deep URL
d)
A default URL
37.
Which statement about compressing JPEG files is true?
a)
The more compression, the smaller the file size, but the higher the image quality.
b)
The more compression, the larger the file size, but the higher the image quality.
c)
The more compression, the smaller the file size, but the lower the image quality.
d)
The more compression, the larger the file size, but the lower the image quality.
38.
Users can access and navigate an FTP server using an FTP client program. For which action does the FTP client program use the "put" command?
a)
To upload a file
b)
To search for a file
c)
To download a file
d)
To move a file to a new location
39.
Which protocol is used to send Web pages from a Web server to a Web browser?
a)
Hypertext Markup Language (HTML)
b)
File Transfer Protocol (FTP)
c)
Post Office Protocol (POP3)
d)
Hypertext Transfer Protocol (HTTP)
40.
In a business environment, in which situation would e-mail be more appropriate for communicating than texting?
a)
Sending a message to a co-worker about a special delivery at the front desk
b)
Sending a message to your supervisor informing her that you are running late for a meeting
c)
Sending a contract to your supervisor for her review and advice
d)
Sending a message to a friend about meeting at the ballgame later that evening
41.
Of the six elements required to connect to the Internet, which is often supplied by an ISP?
a)
Computer
b)
TCP/IP
c)
Internet connection
d)
Operating system
42.
Mrs. Brown is a teacher at the elementary school. As the school year begins, she sends a couple e-mail messages to her students' parents to provide links to various school resource sites. Many of the parents reply, thanking her for the resources and asking for more information on topics such as state testing, district requirements, and fun educational sites for kids. Mrs. Brown realizes that e-mail is an inefficient way to organize and share all her information. A more efficient way for her to provide resource links to her students' parents would be:
a)
collective intelligence.
b)
social tagging
c)
crowdsourcing
d)
grid computing
43.
You want to find information about Great Danes. You visit a popular search engine and manually search through a directory tree of topics until you find a directory titled "Dogs" and a subdirectory titled "Breeds." You select the topic "Great Dane" and look through a list of indexed pages on that topic, then choose one page with which to begin your research. Which type of search index did you use?
a)
Boolean index
b)
Full-text index
c)
Keyword index
d)
Static index/site map
44.
Which term is used to describe a network in which each computer has both server and client capabilities?
a)
Ethernet network
b)
Peer-to-peer network
c)
Wide area network
d)
Local area network
45.
Because file attachments may contain malicious code that can be used to damage or infiltrate systems, your company routinely scans all file attachments in incoming e-mail. Where does attachment scanning take place?
a)
At the client, usually just after the message has been received via SMTP
b)
At the client, usually just after the message has been received via POP3
c)
At the server, usually just after the message has been received via SMTP
d)
At the server, usually just after the message has been received via POP3
46.
A many-to-many database table relationship can best be described as a table relationship in which:
a)
each record in Table A can have only one matching record in Table B, and vice versa.
b)
a record in Table A can have multiple matching records in Table B, but a record in Table B has only one matching record in Table A.
c)
no record in Table A has any matching records in Table B.
d)
one record in Table A can relate to many matching records in Table B, and vice versa.
47.
Which term is used to describe the process that converts data into an unreadable form of text?
a)
Certification
b)
Encryption
c)
Authentication
d)
Decryption
48.
Your company offers software applications for various topics. When a customer purchases a desired app from your online store, she is directed to a page where she can download the application directly. When the customer begins downloading the app, the standard protocol that is most likely transferring the application is:
a)
FTP
b)
HTTP
c)
HTTPS
d)
SMTP
49.
Which of the following would be considered an effective Internet communication when posting messages to a newsgroup?
a)
A message that contains a detailed discussion of the topic, and includes any relevant e-mail threads
b)
A message that is pertinent, appropriate and brief
c)
A message that contains jokes to lighten the mood
d)
A message that contains emoticons to help convey the desired tone
50.
Which of the following is generally used in non-interactive Web events?
a)
Webcast
b)
Web conference
c)
Voice conference
d)
Webinar
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