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WorksheetsIntro to Cosmetology Final Exam
Total questions: 45
Worksheet time: 1hrs 7mins
Name
Class
Date
1.
The impression you project as a person engaged in the cosmetology profession that consist of your outward appearance, your behavior, your attitude, the way you interact with others, your communication skills, and how you physically hold yourself is known as _________________________.
a)
code of conduct
b)
work professionalism
c)
professional image
d)
work ethic
2.
The daily maintenance of cleanliness healthfulness though certain daily practice is known as _______________.
a)
public sanitation
b)
health awareness
c)
public hygiene
d)
personal hygiene
3.
Regardless of your salon's dress code, your clothing should always be clean, fresh, functional, and _______________________.
a)
subdued
b)
stylish
c)
plain
d)
bright
4.
The most important point to keep in mind about makeup is that it should ____________ your best features and mask your less flattering ones.
a)
minimize
b)
reduce
c)
lessen
d)
accentuate
5.
To the large degree, you physical presentation is made up of your posture and walk , and should convey an image of ________________.
a)
confidence
b)
attitude
c)
arrogance
d)
meekness
6.
Your ___________________ shows off your figure and conveys and image of confidence.
a)
attitude
b)
spirit
c)
philosophy
d)
posture
7.
An applied science concerned with designing and arranging things people use so that the people and things interact most efficiently and safely is known as ___________________.
a)
economics
b)
ergonomics
c)
physics
d)
basics
8.
One measure that can be taken to prevent injury on the job is to break up the repetitiveness of motions used by including:
a)
regular stretching exercises
b)
occasional bending and twistin
c)
gripping implements tightly
d)
holding arms away from body
9.
Another way that can a be taken to prevent injury on the job is holding implements so that the wrist is in relatively __________________ position.
a)
vertical
b)
angled
c)
upright
d)
neutral
10.
Stressful, repetitive motions have a cumulative effect on the muscles and _______________.
a)
skin
b)
joints
c)
eyes
d)
lungs
11.
_________________ is based on inner strength and begins with trusting your ability to reach your goals.
a)
Loyalty
b)
Integrity
c)
Self-esteem
d)
Honesty
12.
Practice doing whatever you do well in order to maintain a ________________.
a)
Positive self-image
b)
good posture
c)
good relationship
d)
healthy diet
13.
Put a stop to ____________________ thoughts that can block the creative mind from exploring ideas and discovering solutions to challenges.
a)
positive
b)
self-critical
c)
healthy
d)
self-approving
14.
Procrastination is harmful because it can rob you of ______________________.
a)
party time
b)
good posture
c)
productivity
d)
arrogance
15.
In order to manage your time effectively, you must tap into your _______________.
a)
inner organizer
b)
inner spirit
c)
external skills
d)
external resources
16.
Three bad habits that can keep you from maintaining peak performance are procrastination, lacking a game plan, and ____________.
a)
persistence
b)
prevarication
c)
preparation
d)
perfectionism
17.
Your sense of purpose can be validated in a personal ______________.
a)
trade magazine
b)
mission statement
c)
legal contract
d)
business plan
18.
Long-tern goals are usually those you expect to take more than a ___________________ to complete.
a)
day
b)
week
c)
year
d)
month
19.
Prioritizing means making a list of tasks that need to be done in what order?
a)
most to least important
b)
general to specific
c)
specific to general
d)
oldest to newest
20.
__________________ techniques will save you time bu uncovering needed solutions.
a)
Transfers
b)
Problem-solving
c)
Referral
d)
Summarizing
21.
If you studying over whelming, focus on ____________________.
a)
the big picture
b)
your long-term goal
c)
improving habits
d)
individual small task
22.
Some ethical characteristics that you should aspire to include respect, courtesy, honesty, and _________________________.
a)
sincerity
b)
abruptness
c)
aggressiveness
d)
curtness
23.
An individual's _________________ is the sum total of her or his inborn characteristics, attitude, and behavior traits.
a)
image
b)
personality
c)
intelligence
d)
education
24.
a combination of understanding, empathy, and acceptance is known as __________________.
a)
attitude
b)
personality
c)
mission
d)
sensitivity
25.
Make a point of relating to everyone you know with a conscious feeling of __________________.
a)
recongnition
b)
comparison
c)
respect
d)
assertiveness
26.
The act of transmitting information, in the form of symbols, gestures, or behaviors, in order to express an idea or concept so that it is satisfactorily understood is known as _________ .
a)
sign language
b)
communication
c)
listening
d)
speaking
27.
An important strategy to use when conducting a client consultation is known as _______ .
a)
interrupting regularly
b)
avoiding eye contact
c)
talking loudly
d)
reflective listening
28.
The most important communication you will have with your clients is the ________ .
a)
client consultation
b)
initial greeting
c)
sales pitch
d)
friendly chit-chat
29.
What tool can be used to put your clients at ease about your technical abilities?
a)
style book
b)
fashion magazines
c)
personal portfolio
d)
letters of recommendation
30.
When you help the client select a hairstyle that is reflective of her body shape and entire lifestyle, you are subscribing to the _______ concept .
a)
big picture
b)
fashion personality
c)
seasonal color
d)
total look
31.
When conducting a client consultation with a first-time client, how much time should you schedule for the consultation?
a)
five to fifteen minutes
b)
fifteen to twenty minutes
c)
twenty to thirty minutes
d)
forty-five to sixty minutes
32.
What is the very first thing you should do when meeting a new client?
a)
hurry
b)
smile
c)
prepare
d)
saunter
33.
When is it appropriate to argue with clients?
a)
when they are late
b)
when they arrive on the wrong day
c)
when they are dissatisfied
d)
absolutely, unquestionably never
34.
If a client is dissatisfied with the service and you are trying to find out why, what is one of the first steps you should take?
a)
gloss over the problem
b)
ask for specifics
c)
try to cover up the issue
d)
promise to do better
35.
As you interact and communicate with fellow coworkers, remember to treat everyone with _________ .
a)
respect
b)
indifference
c)
aloofness
d)
criticism
36.
In dealing with conflicts that may occur between your coworkers, it is important to ________ .
a)
get involved
b)
take sides
c)
remain neutral
d)
offer opinions
37.
When bringing issues or problems to your supervisor or salon manager, it is important to ________ .
a)
an antagonist
b)
a complainer
c)
a problem-solver
d)
a tattle-tale
38.
One of the ways you can participate proactively in your career success is by approaching your employee evaluations sessions _________ .
a)
fearfully
b)
skeptically
c)
apprehensively
d)
positively
39.
The best way to understand others is to begin with a firm understanding of ________ .
a)
your parents
b)
yourself
c)
cosmetology
d)
anthropology
40.
People who are rude, insensitive, and generally unfeelinged are usually ________ .
a)
mature
b)
immature
c)
responsible
d)
insecure
41.
Once you get to know your client well you should always understand what they want.
a)
True
b)
False
42.
What is one strategy for dealing with an an aggressive client?
a)
Fight back
b)
Turn the other cheek
c)
Agree with him or her
d)
Refuse to continue the service
43.
How should you act the first time you meet a client?
a)
Polite, friendly, aloof
b)
Polite, friendly, inviting
c)
Friendly, inviting, distant
d)
Casual, friendly, distant
44.
How often should you perform a client consultation?
a)
Never
b)
Every visit
c)
Every other visit
d)
Only for chemical services
45.
What does OSHA stand for?
a)
Occupational Servant of Health and Admendant
b)
Occupy Saving Health of Administration
c)
Occupational Safety and Health Administration
d)
Occupational Safety and Healing Administration
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