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WorksheetsITF Supporting Computers
Total questions: 75
Worksheet time: 38mins
Name
Class
Date
1.
The study of people's efficiency in their work environment.
a)
RoHS
b)
WEEE
c)
ergonomics
d)
economics
2.
An agency that is a part of the US Department of Labor that focuses on worker safety.
a)
WEEE
b)
RoHS
c)
DHCP
d)
OSHA
3.
A directive for the collection and recycling of electronic waste.
a)
RoHS
b)
OSHA
c)
WEEE
d)
DNS
4.
A directive that limits the use of six hazardous materials in the manufacture of electronics.
a)
WEEE
b)
RoHS
c)
OSHA
d)
TCP/IP
5.
This device provides several outlets but no other protections.
a)
power strip
b)
surge protector
c)
UPS
d)
RoHS
6.
This device provides multiple outlets and protection from excesses of electricity.
a)
surge protector
b)
power strip
c)
UPS
d)
WEEE
7.
This device provides power to computers in the event of a power outage.
a)
surge protector
b)
power strip
c)
power amplifier
d)
UPS
8.
Convert to decimal 00001001
a)
7
b)
8
c)
9
d)
10
9.
A program launched by the Department of Energy to help people conserve energy.
a)
Energy Star
b)
Energy Save
c)
Energy Good
d)
Energy Plus
10.
Where can you go on your PC to adjust power settings?
a)
Control Panel >Power Options
b)
Control Panel>Energy Options
c)
Control Panel>Sleep Settings
d)
Control Panel>Power Panel
11.
A device that uses a laser to read pits in a disc.
a)
optical drive
b)
hard drive
c)
floppy drive
d)
solid state drive
12.
Hexadeciaml D = ___ in decimal.
a)
12
b)
13
c)
14
d)
15
13.
Which of the following is an input device?
a)
Projector
b)
Monitor
c)
Printer
d)
Mouse
14.
Which of the following is an output device?
a)
keyboard
b)
scanner
c)
mouse
d)
projector
15.
What does CLI mean?
a)
Computer Linux Interface
b)
Command Line Interface
c)
Command Linux Interface
d)
Control Line Interface
16.
17 in binary.
a)
11000001
b)
00100001
c)
00010001
d)
00001001
17.
Using uppercase letters, numbers, and symbols helps to make a good__________.
a)
username
b)
operating code
c)
account number
d)
password
18.
Which of the following is a short range wireless technology?
a)
satellite
b)
bluetooth
c)
cellular
d)
wired
19.
UPS stands for____________?
a)
Univeral Power Supply
b)
Uninterruptible Power Supply
c)
United Parcel Service
d)
Units Per Second
20.
The speed of a network connection is measured in ________.
a)
bytes per second
b)
bits per second
21.
How many wires in a straight through cable?
a)
1
b)
4
c)
8
d)
16
22.
Which setting disables communications on your cell phone?
a)
bluetooth
b)
power saving mode
c)
airplane mode
d)
cell mode
23.
Which attack method attempts to guess every possible password?
a)
brute force
b)
shoulder surfing
c)
logic bomb
d)
rootkit
24.
Which malware looks legit but then provides attackers a way to get in your computer?
a)
logic bomb
b)
trojan horse
c)
vishing
d)
spoofing
25.
Parallel ports are used to connect to ________.
a)
Monitors
b)
Power Supplies
c)
Internet Devices
d)
Printers
26.
Which device reads an IP address and then forwards packets to the appropriate network?
a)
switch
b)
router
c)
hub
d)
firewall
27.
Which device blocks unwanted access to your network?
a)
switch
b)
router
c)
hub
d)
firewall
28.
193 in binary.
a)
11000001
b)
10000001
c)
11100001
d)
01100001
29.
Type of interface where you cannot use a mouse.
a)
CLI
b)
GUI
c)
MUI
d)
DUI
30.
This device reads the destination MAC address to determine where frames should be sent.
a)
hub
b)
router
c)
switch
d)
cable
31.
A consumer is shopping on Amazon and wants to be sure when he/she completes the transaction, it will be secure. Which protocol indicates a secure website?
a)
SFTP
b)
HTTPS
c)
FTP
d)
HTML
32.
192.168.1.47
This is an example of an _____
This is an example of an _____
a)
IPv6 address
b)
IPv4 address
c)
MAC address
d)
TCP/IP address
33.
2001:DB8:ACAD:123::1
a)
IPv4 address
b)
MAC address
c)
IPv6 address
d)
Physical address
34.
AB-12-34-D7-23-CC
This is a __________.
This is a __________.
a)
IPv4 address
b)
MAC address
c)
IPv6 address
d)
Spoofed address
35.
Name this...
a)
Hard drive
b)
DVD drive
c)
Floppy disc drive
d)
Heat sink
36.
00111111 = ____
a)
62
b)
63
c)
64
d)
65
37.
16+8+1 = ?
a)
00011011
b)
00011001
c)
00101001
d)
00011101
38.
Convert the following binary number to decimal. 11110000
a)
240
b)
224
c)
248
d)
252
39.
A computer power supply converts input power into ____.
a)
AC
b)
DC
c)
Bits
d)
Bytes
40.
Which choice may be considered both an input and output device?
a)
Touch Screen monitors
b)
Fax Machine
c)
Printer
d)
Scanner
41.
A technician just installed a scanner and the light will turn on, but will not scan. Where should the technician look for more information?
a)
her manager
b)
the scanner manufactures website
c)
the computers documentation
d)
technical community support groups
42.
Which software is used to process instructions and coordinate between devices?
a)
web browser
b)
control panel
c)
operating system
d)
network interface
43.
You are setting up a computer, turn it on and it does not power up. What do you do?
a)
push harder on the power button
b)
box it up and send it back
c)
check all the power plugs and outlets
d)
make sure the monitor is plugged in
44.
What is the software that goes on a MAC system?
a)
OS X
b)
Windows
c)
Linux
d)
Unix
45.
Another name for a CD or DVD drive.
a)
HDD
b)
FDD
c)
Optical drive
d)
Solid-state drive
46.
What type of software should be installed after the operating system?
a)
Office software
b)
Application software
c)
Mouse software
d)
Security software
47.
What is the first thing you should do after installing a new operating system?
a)
add printer
b)
add application software
c)
check for updates
d)
shut down the computer
48.
What danger is posed to a technician by opening a power supply even after it has been unplugged?
a)
burns
b)
exposure to heavy metals
c)
poisoning from toxic fumes
d)
shock from stored high voltage
49.
Which term refers to the technique of increasing the speed of a processor from the original speed.
a)
throttling
b)
overclocking
c)
multitasking
d)
hyperthreading
50.
A malicious computer program which misrepresents itself to be useful, routine, or interesting in order to lure a victim to install it.
a)
logic bomb
b)
ransomware
c)
adware
d)
trojan horse
51.
Which device can protect computer equipment from brownouts by providing a consistent supply of power.
a)
SPS
b)
UPS
c)
Surge protector
d)
AC adaptor
52.
A technician spills a cleaning solution on the floor. Where would the technician find instructions on how to properly and safely clean up the product?
a)
the safety data sheet
b)
the regulations provided by the local OSHA office
c)
the local hazardous materials team
d)
the insurance policy of the company
53.
Which tool can protect computer components from damage caused by ESD.
a)
UPS
b)
SPS
c)
surge suppressor
d)
antistatic wrist strap
54.
This is called a ?
a)
RJ-11
b)
RJ-22
c)
RJ-45
d)
BNC
55.
Which computer user interface allows the use of a mouse?
a)
PNP
b)
API
c)
CLI
d)
GUI
56.
A legal document used to control the distribution and use of software.
a)
Freeware
b)
Shareware
c)
Apple IOS
d)
Software license
57.
An open standard UNIX derivative developed by Linus Torvalds.
a)
Firefox
b)
Mac OS X
c)
Linux
d)
Apple OS
58.
This device helps conduct heat away from the CPU.
a)
Power Supply
b)
South Bridge
c)
North Bridge
d)
Heat Sink
59.
A text file that includes a limited amount of formatting such as bold and italic. You can open files that have this extension in various applications.
a)
rar
b)
gif
c)
rtf
d)
pdf
60.
A file compression format that has built-in support in most operating systems.
a)
bmp
b)
gif
c)
app
d)
zip
61.
Tom is opening a file, but he cannot make changes to the file. What attribute has been set?
a)
Look at only
b)
Read only
c)
Look but don't touch
d)
Read and write
62.
Information that is converted to electrical pulses of varying amplitudes, denoted by waves, that deteriorate with transmission.
a)
Sound waves
b)
Analog
c)
Digital
d)
Audio
63.
Information that is converted to binary digits, either a 1 or ).
a)
Digital
b)
Audio
c)
Sound waves
d)
Analog
64.
Base 10 number system. Uses ten digits: 0123456789
a)
Binary
b)
Hexadecimal
c)
Decimal
d)
Metric
65.
Base 2 number system. Uses two digits: 1 and 0.
a)
Binary
b)
Decimal
c)
Hexadecimal
d)
Metric
66.
An applied science concerned with designing and arranging things people use so that the people and things interact efficiently and safely.
a)
economics
b)
ergonomics
c)
electrical shock
d)
numerology
67.
The file extensions .doc/.docx. .xls/.xlsx and .ppt/.pptx belong to programs which fall under what category of software?
a)
Adobe Reader
b)
Chrome Applications
c)
Microsoft Office
d)
Norton Software
68.
A computer user has received an alert that his/her system has been infected with a piece of software that may slow system performance. Which type of security threat has been identified?
a)
Malware
b)
Social engineering
c)
Password attack
d)
Physical
69.
A software company hires an individual to try to hack their system so vulnerabilities can be identified and patched. What type of hacker is being described?
a)
Contracted
b)
Super
c)
White hat
d)
Black hat
70.
A new employee is completing a module on network security that encourages them to protect their social security number, birth date, phone number, and current address. What do you call this info?
a)
IP
b)
FTP
c)
HTP
d)
PII
71.
Which term describes unlocking Android and iOS mobile devices to allow users full access to the file system and full access to the kernel module?
a)
remote wipe
b)
sandboxing
c)
jailbreaking/rooting
d)
looting
72.
A large hospital system experiences a malicious attack which locked important files and demanded a fee be paid for a password to unlock the files. Which type of Malware was used?
a)
Virus
b)
Ransomware
c)
Spyware
d)
Trojan horse
73.
A hacker creates a type of malware that uses a keylogger to collect data, to include browsing history, user names, and passwords. Which type of malware was created.
a)
Virus
b)
Trojan Horse
c)
Ransomware
d)
Spyware
74.
An office worker receives a phone call from someone claiming to be a technician for the company, asking for his/her network password to troubleshoot an issue. Which type of security threat does this represent?
a)
malware
b)
social engineering
c)
password attack
d)
physical
75.
An office worker uses a cable lock to secure a laptop that is left on a desk. Which type of threat does this protect against?
a)
malware
b)
social engineering
c)
password attack
d)
physical
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