wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Hospitality REFESHMENT

Total questions: 11

Worksheet time: 9mins

Name
Class
Date
1.

What are the common travel motivations for tourists

a)

4

b)

9

c)

6

d)

7

2.

What is the symbol of the hospitality industry ..?

a)

Pineapple

b)

Rosemary

c)

Coconut

d)

Lotus

3.

Why pineapple is chosen to be the symbol of Hospitality

a)

Warm, Special

b)

Welcomed, Invited

c)

Valued, Friendship

d)

ALL

4.

Why do people travel

a)

Relaxation, Health, Exploration, Risk taking

b)

Spirit and the appreciation of beauty, Social interactions

c)

Religious faith, Business affairs and official matters, Family responsibility

d)

All

5.

Travel Attractions

a)

A.Mainly include: Natural attractions, Events, Festivals, Facilities, Humanity attracts tourists originally

b)

B.Mainly include: Festivals, Man-made to originally attract and not attract tourists, Natural attractions, Events

c)

C.Mainly include: Events, Festivals, Man-made by accidents, Natural attractions

d)

All of theseNatural attractions

D.Mainly include: Events, Festivals, Man-made to originally attract tourists, Air, Mountains, Sea, Sun, Sand, Natural attractions

6.

What do tourists consume while traveling

a)

F.O.T.B.E.E

b)

F.A.I.B.E.F

c)

F.A.T.B.E.E

d)

F.O.R.B.E.E

7.

The F.A.T B.E.E Concept

a)

Food, Accommodation,Transportation,Events & Entertainment

b)

Food, Account,Transportation,Events & Entertainment

c)

Food, Accommodation,Transit,Events & Entertainment

d)

Food, Accommodation,Transportation,Event & Entrepreneur

8.

Push factors to Travel....

a)

are intrinsic motivators, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction

b)

are extrinsic motivators, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction

c)

are intrinsic attractions, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction

d)

are extrinsic attractions, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction

9.

Pull factors in Tourism Destination.....

a)

emerge due to the attractiveness of a destination, including beaches, recreation facilities and cultural attractions

b)

emerge due to the promotion of a destination, including beaches, recreation facilities and cultural attractions

c)

emerge due to the restrictions of a destination, including beaches, recreation facilities and cultural attractions

d)

emerge due to the mixture of a destination, including beaches, recreation facilities and cultural attractions

10.

A franchise is the authorization granted by a hotel chain to an individual hotel to have the right to use the chain’s trademark, operating system, and reservation systems in return for a percentage of the hotel’s revenue plus certain other fees, such as advertising fee.

a)

A. A franchisee buys the brand from a hotel management company and sell it again to the franchisor

b)

B. A franchisee is the party granting the right, and the franchisor is the party buying the right

c)

C. A franchisee can alter the chain’s trademark, operating system, and reservation systems to suit its best without seeking authorization from the franchisor

d)

D. A franchisor is the party granting the right, and the franchisee is the party buying the right

11.

Hotel ranking : 5 star hotel services

a)

A. Luxury/ 5 stars: Luxury across all areas of operation, highly personalized service, excellent design quality and attention to detail

b)

B. Luxury/ 5 stars: Deluxe across all areas of operation, highly personalized service, excellent design quality and attention to detail.

c)

C. Luxury/ 5 stars: Luxury across all areas of operation, highly personalized service, amazing design quality and attention to design more than service

d)

D. Luxury/ 5 stars: Good quality service across all areas of operation, highly personalized service, excellent design quality and attention to detail.