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WorksheetsHospitality REFESHMENT
Total questions: 11
Worksheet time: 9mins
What are the common travel motivations for tourists
4
9
6
7
What is the symbol of the hospitality industry ..?
Pineapple
Rosemary
Coconut
Lotus
Why pineapple is chosen to be the symbol of Hospitality
Warm, Special
Welcomed, Invited
Valued, Friendship
ALL
Why do people travel
Relaxation, Health, Exploration, Risk taking
Spirit and the appreciation of beauty, Social interactions
Religious faith, Business affairs and official matters, Family responsibility
All
Travel Attractions
A.Mainly include: Natural attractions, Events, Festivals, Facilities, Humanity attracts tourists originally
B.Mainly include: Festivals, Man-made to originally attract and not attract tourists, Natural attractions, Events
C.Mainly include: Events, Festivals, Man-made by accidents, Natural attractions
All of theseNatural attractions
D.Mainly include: Events, Festivals, Man-made to originally attract tourists, Air, Mountains, Sea, Sun, Sand, Natural attractions
What do tourists consume while traveling
F.O.T.B.E.E
F.A.I.B.E.F
F.A.T.B.E.E
F.O.R.B.E.E
The F.A.T B.E.E Concept
Food, Accommodation,Transportation,Events & Entertainment
Food, Account,Transportation,Events & Entertainment
Food, Accommodation,Transit,Events & Entertainment
Food, Accommodation,Transportation,Event & Entrepreneur
Push factors to Travel....
are intrinsic motivators, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction
are extrinsic motivators, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction
are intrinsic attractions, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction
are extrinsic attractions, such as the desire for escape, rest and relaxation, prestige, health and fitness, adventure and social interaction
Pull factors in Tourism Destination.....
emerge due to the attractiveness of a destination, including beaches, recreation facilities and cultural attractions
emerge due to the promotion of a destination, including beaches, recreation facilities and cultural attractions
emerge due to the restrictions of a destination, including beaches, recreation facilities and cultural attractions
emerge due to the mixture of a destination, including beaches, recreation facilities and cultural attractions
A franchise is the authorization granted by a hotel chain to an individual hotel to have the right to use the chain’s trademark, operating system, and reservation systems in return for a percentage of the hotel’s revenue plus certain other fees, such as advertising fee.
A. A franchisee buys the brand from a hotel management company and sell it again to the franchisor
B. A franchisee is the party granting the right, and the franchisor is the party buying the right
C. A franchisee can alter the chain’s trademark, operating system, and reservation systems to suit its best without seeking authorization from the franchisor
D. A franchisor is the party granting the right, and the franchisee is the party buying the right
Hotel ranking : 5 star hotel services
A. Luxury/ 5 stars: Luxury across all areas of operation, highly personalized service, excellent design quality and attention to detail
B. Luxury/ 5 stars: Deluxe across all areas of operation, highly personalized service, excellent design quality and attention to detail.
C. Luxury/ 5 stars: Luxury across all areas of operation, highly personalized service, amazing design quality and attention to design more than service
D. Luxury/ 5 stars: Good quality service across all areas of operation, highly personalized service, excellent design quality and attention to detail.
