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Business Technology End of Program review

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

What

is an example of a pro for manual accounting systems?

a)

a. Less errors are made when adding up transactions

b)

It takes less time to post all entries to all ledgers

c)

a. Backing up the manual system it easy

d)

a. Individual accounts can be easily reconciled

2.

What

is not an example of a con for a computerized system?

a)

The ability to analyze trends is easier

b)

It is difficult to access information when at another location

c)

It is difficult to keep accounting system up to date

d)

It is easier to erase transactions that are wrong

3.

An autocratic leader

a)

gives orders to employees

b)

takes orders from employees

c)

asks for employees input

d)

doesn't like to make decisions

4.

Which type of management style asks for employee input?

a)

autocratic style

b)

bureaucratic style

c)

democratic style

d)

laissez-faire style

5.

What organizational structure is the military an example of?

a)

Horizontal Management

b)

Chain of Command

c)

Informal Organization

d)

Total Quality Management

6.

What term refers to your responsibility to someone or for some activity?

a)

horizontal management

b)

vertical management

c)

authority

d)

accountability

7.

What

does a lateral organizational chart illustrate?

a)

areas of specialty

b)

different departments on same level

c)

each person reports to one supervisor

d)

areas of centralization

8.

What are the five functions of management?

a)

Planning, organizing, staffing, selling, and controlling

b)

Planning, organizing, staffing, leading, and controlling.

c)

Planning, staffing, leading, managing, and controlling

d)

Planning, staffing, leading, performing, and controlling

9.

1. Setting goals and developing methods to meet those goals is the definition for what?

a)

Managing

b)

Hiring

c)

Planning

d)

Leading

10.

Advertising would fall under which of the five functions of management?

a)

Staffing

b)

Controlling

c)

Planning

d)

Implementing

e)

Irgabuzubg

11.

Which step determines that your goals are being accomplished?

a)

Controlling

b)

Integrating

c)

Organizing

d)

Planning

12.

Which step involves setting goals?

a)

Controlling

b)

Integrating

c)

Organizing

d)

Planning

13.

Which step involves obtaining, preparing and compensating?

a)

Staffing

b)

Integrating

c)

Organizing

d)

Planning

e)

Controlling

14.

Which step involves motivating the workforce to accomplish their work?

a)

Controlling

b)

Integrating

c)

Organizing

d)

Planning

e)

Staffing

15.

Who makes decisions regarding product production when a company uses TQM? (total quality management)

a)

Only the company president

b)

everyone involvedin production

c)

factory supervisor

d)

customer

16.

What is the goal of Total Quality Management?

a)

to cut factory defects by 50%

b)

to cut factory defects to 25%

c)

to cut factory defects to 10%

d)

to cut factory defects to 0%

17.

Which of the following is an example of demographic segmentation?

a)

Teens aged 15-17

b)

People who live in California

c)

Bicyclists

d)

Urban dwellers

18.

Which of the following is an example of geographic segmentation?

a)

Musicians who play only the flute

b)

Adults between the ages of 40 and 80

c)

Singles who live in Michigan

d)

Christians

19.

The combination of marketing elements used in the sale of a particular product would be what?

a)

Marketing Mix

b)

Product

c)

Price

d)

Promotion

20.

The amount of money that consumers are willing to pay for a product or service would be what?

a)

Promotion

b)

Price

c)

Place

d)

Product

21.

1. A communication process that takes place between a business and its various consumers would be what?

a)

Product

b)

Price

c)

Place

d)

Promotion

22.

1. Having the right product, in the right location, at the right time to be purchased by consumers would be what?

a)

Promotion

b)

Price

c)

Place

d)

Product

23.

An item that is intangible would be an example of what?

a)

Product

b)

Service

c)

Good

d)

Promotion

24.

1. An item that is tangible would be an example of what?

a)

Product

b)

Service

c)

Good

d)

Promotion

25.

Which of the following best describes the function of distribution?

a)

Selling a product at a reduced price

b)

Adding a new breakfast item to the menu

c)

Storing ski equipment to sell during winter months

d)

Having questions answered by a sales clerk

26.

What function of marketing would you use for a new and improved product?

a)

Selling

b)

Product/service management

c)

Pricing

d)

Marketing Information Management

27.

What is a Marketing Plan?

a)

A detailed executive summary

b)

A long term forecast of future sales.

c)

A set of company policies employees must follow.

d)

A written document describing marketing activities of a company.

28.

What are the components of the SWOT analysis?

a)

Marketing mix decisions of product, price, place and promotion

b)

An analysis of strengths, weaknesses, threats, tactics

c)

An analysis of strengths, weaknesses, opportunities and threats

d)

Market segmentation using what people want to buy

29.

Which is not a characteristic of product-based marketing?

a)

What products will be offered

b)

Who will be the target customers

c)

How much should be charged for the product

d)

Market the product to promote a positive image for the company

30.

Which is a characteristic of service-based marketing?

a)

Pricing of the product or service

b)

Based on relationship and value

c)

Deciding how to target consumers

d)

Based on how the product or service will reach the consumer