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Employability: Workplace Skills (Soft-Hard-People)

Total questions: 35

Worksheet time: 31mins

Name
Class
Date
1.

Career readiness and employability skills have become an increasingly critical part of education.

a)

True

b)

False

2.

Employers are desperately seeking people with a combination of skills that seem to fall under the career readiness and employability umbrella.

a)

True

b)

False

3.

Employability skills are not typically considered essential qualifications for many job positions and are not necessary for an individual’s employment success at any level.

a)

True

b)

False

4.

Employers are not looking for skills that go beyond qualification and experience.

a)

True

b)

False

5.

Employability skills are those skills necessary for getting, keeping, and being successful in a job.

a)

True

b)

False

6.

Employers demand employees with better customer service skills.

a)

True

b)

False

7.

Technical skills change quickly as tools, software, and innovation are introduced in every job across all industries.

a)

True

b)

False

8.

Communication skills whether written, oral, listening, and nonverbal are not that important in the workplace.

a)

True

b)

False

9.

Volunteering enables employees to develop skills that are beneficial to the business.

a)

True

b)

False

10.

Soft skills have more to do with who people are (character traits/personality) rather than what they know.

a)

True

b)

False

11.

Hard skills can be learned and perfected over time whereas soft skills are more difficult to acquire and change.

a)

True

b)

False

12.

It doesn’t matter how smart you are, you must have social graces in order to get far in your career.

a)

True

b)

False

13.

A group of essential abilities that involve the development of knowledge base, expertise level and mindset that is increasingly necessary for success in the modern workplace is called __.

a)

workplace references

b)

communication skills

c)

employability skills

d)

work ethics

14.

Which of the following are reasons why people are not hired? ______________

a)

poor social/workplace skills

b)

poor personal appearance

c)

poor work ethic, attitude, lack of respect

d)

all of these

15.

Communication, logic, teamwork, and technical skills do not count for much unless you do which of the following: ______________

a)

commit to deadlines

b)

put work before personal matters

c)

show up on time everyday with high ethical standards

d)

all of these

16.

Which of the following is not an example of non-verbal communication? ______________

a)

facial expressions, sighs

b)

body posture

c)

eye contact (direct stare, rolling)

d)

yelling

17.

A guiding set of moral values is called _______.

a)

ethics

b)

facial expressions

c)

employability skills

d)

goals

18.

Which of the following is not an example of unethical behavior? ___________

a)

lying

b)

cheating

c)

stealing

d)

honesty

19.

Which of the following are examples of transferable skills? _____________

a)

time management prioritizing

b)

leadership/delegation

c)

listening/communication

d)

all of these

20.

Personal attributes and/or character traits that enable someone to interact effectively and harmoniously with others are called ________________.

a)

hard skills

b)

references

c)

soft skills

d)

technical skills

21.

Personality-oriented interpersonal skills such as teamwork, flexibility, patience, persuasion, etiquette, time management, getting along with others, and communication are examples of _______________.

a)

hard skills

b)

soft skills

c)

personal goals

d)

workplace communication

22.

Specific, teachable abilities that can be defined and measured which includes but is not limited to typing, writing, math, reading, and the ability to use software programs is called ________.

a)

soft skills

b)

workplace readiness

c)

hard skills

d)

interpersonal communication skills

23.

Which of the following is not an example of a hard skills? _____________

a)

proficiency in a foreign language

b)

teamwork/integrity

c)

operating a machine/computer programmer

d)

earning a degree or certificate

24.

___________ is being able to work efficiently with anyone with different skill sets, personality, work styles or motivation level to achieve a better team result.

a)

teamwork skills

b)

people skills

c)

communication skills

d)

none of these

25.

Being able to actively listen to others and articulate your ideas in writing, or verbally to any audience in a way that you are heard and you achieve the goals that you intended with that communication is called ___________________.

a)

people skills

b)

teamwork skills

c)

communication skills

d)

interpersonal relationship skills

26.
Coming to work or class on time following directions and staying on task is an example of what type of personal and people skill
a)
Perfect attendance
b)
Positive work ethic
27.
Good workers continually acquire new industry information and improve their professional skills
What professional skill best describes this
a)
Lifelong learning
b)
Health and Safety
28.
Professionalism is performing in a manner appropriate for the profession and workplace?
a)
True
b)
False
29.
Samuel works at a farm equipment company, but he is completely caught up with all of his work. What can Samuel do?
a)
Check social media
b)
Walk around the building to make it seem like you're busy
c)
Go talk with colleagues to make the time seem to go faster
d)
Clean up the work environment and offer assistance to colleagues
30.
If you can keep things at work in order and have a neat workplace, then you have great______________.
a)
Loyalty
b)
Organizational Skills
c)
Productivity
d)
Respect
31.
It’s important to dress appropriately for work and have good personal hygiene including brushing teeth, wearing deodorant (but not strong perfume or cologne) and having neat hair.
a)
Appearance
b)
Attendance
c)
Attitude
d)
Respect
32.
All of the following are examples of effective communication skills except.
a)
Arms crossed.
b)
Open body posture.
c)
Eye contact
d)
Calm voice
33.
Employers want employees who are flexible and willing to learn.
a)
True
b)
False
34.

Which of the following is NOT an employability skill?

a)

Ethical behavior

b)

Teamwork

c)

Technology

d)

Sales

35.

Which of the following is considered the most important skill in the workplace?

a)

Effective communication

b)

Knowledge of technology

c)

Certifications or licensures

d)

Leadership strategies