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Final Assessment Part 1 (Partial 1)

Total questions: 35

Worksheet time: 35mins

Name
Class
Date
1.

What is NL?

a)

A carrier

b)

Ship method used to hold a product

c)

Unprocessed remote orders

d)

Order placed to the vendor

2.

What's a drop ship?

a)

Carrier handling option

b)

Used for shipping large displays

c)

Order shipped straight from the vendor to the customer.

d)

None of the above

3.

Which one is a definition of P&L?

a)

Order profit including overhead expenses

b)

Front-end markup

c)

Gross Margin

d)

Product cost markup including shipping

4.

What is the name of the SYNNEX portal customers can use to shop online?

a)

AR Open Items

b)

WebQuote

c)

EC Express

d)

MyCIS CAC

5.

What is CPoP?

a)

A carrier

b)

Ship method used to hold a product

c)

Unprocessed remote orders

d)

Order placed to the vendor

6.

Department in charge of planning and executing events to increase sale to a particular vendor.

a)

Product Manager

b)

Marketing

c)

Customer Service

d)

Traffic

7.

Department in charge of resolving RMAs.

a)

Product Manager

b)

Marketing

c)

Customer Service

d)

Traffic

8.

Department in charge of freight quotation or issues with the carrier.

a)

Product Manager

b)

Marketing

c)

Customer Service

d)

Traffic

9.

Department in charge of holding orders due to past due.

a)

Product Manager

b)

Credit

c)

Business Development

d)

Collections

10.

Department in charge of increasing the sale of a particular vendor by contacting resellers

a)

Product Manager

b)

Credit

c)

Business Development

d)

Collections

11.

Department in charge of inventory management, product details, funding, etc.

a)

Product Manager

b)

Credit

c)

Business Development

d)

Collections

12.

Department in charge of picking, packing and shipping the product.

a)

Product Manager

b)

Warehouse

c)

Traffic

d)

Credit

13.

Department in charge of change or request for a different payment method, change in reseller address, etc.

a)

Product Manager

b)

Warehouse

c)

Traffic

d)

Credit

14.

Department in charge of ordering the products to the vendor.

a)

Product Manager

b)

Warehouse

c)

Traffic

d)

Purchaser/Buyer

15.

Department in charge of resale certificate question or concerns.

a)

Product Manager

b)

Tax

c)

Traffic

d)

Purchaser/Buyer

16.

TRUE or FALSE? I can add tools into My Favorites by clicking on the Heart Icon.

a)

TRUE

b)

FALSE

17.

Which of the following is/are widget(s) that is/are available on MyCIS portal page (SYNNEX Central dashboard)? Select all that applies.

a)

Department Tasks

b)

My Alerts

c)

Open Order Status

d)

Back Order Management

18.

Which widget on MyCIS would show me the estimate of orders that may bill today?

a)

Sales

b)

Booking and Billing

c)

OPL Range Query

d)

Good and Bad Business

19.

On Customer Profile, if I need to know the credit limit of the customer, which tab should I go?

a)

General/Tasks

b)

Cred Info/Prod Auth

c)

His Sales

d)

Other Notes

20.

On Customer Profile, which tab do I go to see the previous 6 months and Month-to-date purchases of a customer?

a)

General/Tasks

b)

Cred Info/Prod Auth

c)

His Sales

d)

Other Notes

21.

On Customer Profile, which tab do I go to add a contact or post a note to a contact?

a)

General/Tasks

b)

Cred Info/Prod Auth

c)

His Sales

d)

Other Notes

22.

On Customer Profile, which tab do I go to check if customer has a resale certificate?

a)

General/Tasks

b)

Cred Info/Prod Auth

c)

His Sales

d)

Other Notes

23.

On Customer Profile, which tab do I go to check the customer's TAM?

a)

General/Tasks

b)

Cred Info/Prod Auth

c)

His Sales

d)

Other Notes

24.

Which tool is used to edit/delete an account's contact person?

a)

Open Order Status

b)

Part Search

c)

MyCIS CAC

d)

WebQuote

25.

Which of the following statement is true about Part Search?

a)

I can quote the customer using Part Search even if they ask to adjust the price

b)

I cannot quote the customer using Part Search

c)

I can quote grid price to the customer using Part Search if I enter their account number.

d)

None of the above

26.

On B Reports, TRUE or FALSE: B Report shows MTD number and the previous 2 months.

a)

TRUE

b)

FALSE

27.

On B Reports, TRUE or FALSE: Run Rate and MTD numbers would always be the same.

a)

TRUE

b)

FALSE

28.

On B Reports, TRUE or FALSE: B Reports will only show MTD numbers. It is not able to show QTD numbers.

a)

TRUE

b)

FALSE

29.

Name the tool(s) that could automatically create a quote in WQ by using vendor quotes or vendor files. Choose all that applies.

a)

Quote Creator

b)

Quote Processor

c)

Auto Quote

d)

Auto Processor

30.

This type of drop ship is used when a Vendor discounts SYNNEX our cost by the use of a SPA (rebate).

a)

DDS/100

b)

DDS/200

31.

This tool is used to look up information about a vendor. Some of the examples are authorization or deal registration process, promotion, inventory, etc.

a)

RDS Report

b)

MyCIS CAC

c)

Real Deal Shortstop

d)

None of the above

32.

On History Order Search, TRUE or FALSE: I can use HOS to look up an order using a serial number.

a)

TRUE

b)

FALSE

33.

On History Order Search, TRUE or FALSE: CPO tab and Order tab shows the same result.

a)

TRUE

b)

FALSE

34.

On EC Express, TRUE or FALSE: Customer can subscribe to reports using EC Express.

a)

TRUE

b)

FALSE

35.

On EC Express, TRUE or FALSE: For the customer to get access to EC Express, they first need to be added to the contact list on their profile.

a)

TRUE

b)

FALSE