Effectiveness refers to the attainment of the organization's goals.

Determining who reports to whom is part of the controlling function of management.

Effectiveness refers to the relationship between inputs and outputs.

Deciding who will be assigned to which job is a part of the leading function of management.

A typical first-level manager spend more of his or her time leading than planning.

Supervisors and team leaders may both be considered first-line managers.

In Mintzberg’s view, the roles of figurehead, leader and liaison are all interpersonal roles.

Efficiency is described as "doing things right."

Disturbance handler is one of Mintzberg's interpersonal roles.

Technical skills become less important as a manager moves into higher levels of management.

Disturbance handler is one of Mintzberg's interpersonal roles.

A goal of efficiency is to minimize resource costs.

Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.

Coaching and budgeting are skills closely related to the management function of leading.

Political skills are related to the ability to enhance one's position, build a power base and establish the right connections.

Leading involves motivating employees, directing the activities of others and selecting the most effective communication channel.

Team leaders report to a first-line manager.

Effectiveness means doing the right task.

Non managerial employees direct the activities of other people in the organization.