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Making Decisions Review #2

Total questions: 31

Worksheet time: 1hrs 2mins

Name
Class
Date
1.

A good decision is...

a)

well thought out

b)

made quickly

c)

always the easiest to make

d)

one that makes everyone happy

2.

The DECIDE acronym stands for

a)

Decide, Explore, Choose, Identify, Define, Evaluate

b)

Define, Establish, Choose, Identify, Decide, Evaluate

c)

Define, Envision, Choose, Identify, Determine, Evaluate

d)

Define, Establish, Choose, Identify, Decide, Explore

3.

After you have acted on a choice, the next step is to

a)

Weigh the pros & cons

b)

Review and evaluate your decision

c)

Define the problem

d)

List the alternatives

4.

What is Gianna's opportunity cost if she buys a book instead of saving money for a hockey ticket?

a)

Not having the money for the hockey ticket

b)

Buying a concert ticket

c)

Asking Grandma for more money

d)

Buying the book

5.

The decision making process has how many steps?

a)

9

b)

8

c)

5

d)

6

6.

Most times when making a decision there is really only one alternative

a)

true

b)

false

7.

Peoples' choices have NO consequences for the future.

a)

true

b)

false

8.

The first step of the decision making process is to...

a)

List your Criteria

b)

Evaluate alternatives

c)

Define your goal

d)

List your alternatives

9.

The final step of the decision making process is....

a)

List your Criteria

b)

Evaluate your results

c)

Define your goal

d)

List your alternatives

10.

Using the acronym D.E.C.I.D.E; the first ‘D’ means:

a)

Define your goal

b)

Demonstrate the consequences

c)

Define the pros and cons

d)

Determine the solution

11.

Using the acronym D.E.C.I.D.E; the first ‘E’ means:

a)

Establish criteria for an acceptable outcome

b)

Envision the values

c)

Evaluate the problem

d)

Expect the values

12.

Using the acronym D.E.C.I.D.E; the ‘C’ means:

a)

Choose two to three good options

b)

Construct remedies to the barriers

c)

Consider other people’s feelings

d)

Consider the barriers

13.

Using the acronym D.E.C.I.D.E; the ‘I’ means:

a)

Identify pros and cons of the options

b)

Investigate an action plan

c)

Identify the value

d)

Identify the barriers

14.

Using the acronym D.E.C.I.D.E; the second ‘D’ means:

a)

Decide the best option that matches criteria

b)

Demonstrate and associate

c)

Determine the consequences

d)

Decode the problem

15.

Using the acronym D.E.C.I.D.E; the second ‘E’ means:

a)

Evaluate the results

b)

Expect perfection

c)

Envision success

d)

Explore your options

16.

What leads to making better decisions?

a)

Gathering information about the topic at hand

b)

Binge watching Netflix all night

c)

Procrastinating

d)

Guessing which decision is best

17.

When making a big money decision, what should you NOT do?

a)

Whip out your money and buy the item on the spot

b)

Carefully think about the consequences

c)

Make sure emotions are not high and you have a clear mind

d)

Shop mindfully and research all the choices completely

18.

What a person gives up when making a decision is commonly called:

a)

an opportunity cost

b)

the time value of money

c)

personal risk

d)

spontaneity

19.

Income Stream is...

a)

money generated on a regular basis

b)

money paid to the IRS

c)

money paid with interest

d)

from your credit cards

20.

An example of something indispensable is...

a)

the newest iPhone to replace your perfectly working iPhone 8

b)

water

c)

a vacation

d)

cable tv or satellite radio

21.

CHOOSE THE BEST OPTION: Loyalty programs are marketing strategies...

a)

companies use to reward their salespeople

b)

companies use to encourage customers to continue to shop and spend more money

c)

companies use to only benefit customers

d)

designed to lose money and customers

22.

Loyalty Programs can sometimes cause you to spend more than planned

a)

false

b)

true

23.

When shopping for items using a Smart Phone or Iphone, apps can help you be a smart shopper by

a)

Using the GPS to get directions to a store

b)

Helping you save you money or check the quality

c)

Taking a picture of the item to show your friend for advice

24.

Customer loyalty programs are becoming increasingly popular and are especially important to retail business success.

a)

false

b)

true

25.

While reward and loyalty program membership rates continue to rise, the number of active users has been on the decline.

a)

false

b)

true

26.

These loyalty/reward programs track and incentivize purchasing behavior, rewarding customers for their loyalty to a particular brand. The premise is simple: The less you shop and spend, the more you receive in return.

a)

false

b)

true

27.

Based on the article you read, one of the five main goals loyalty programs have is...

a)

to keep customers from defecting.

b)

to encourage customers to shop at a different store

c)

to promote competition

28.

Based on the article you read, one of the five main goals loyalty programs have is...

a)

to win greater share of wallet.... For goods and services a customer typically buys from more than one seller, a loyalty program can encourage the consolidation of purchases.

b)

to encourage customers to shop at a different store

c)

to alienate repeat customers

29.

Awarding points for purchases is the most common way of boosting customer loyalty and getting them to shop at the same store for repeat purchases.

a)

false

b)

true

30.

A common effect of multitiered loyalty programs (those with, say, Silver, Gold, and Platinum levels), where each tier brings additional benefits, is reducing purchases that would not otherwise be made.

a)

false

b)

true

31.

A benefit of loyalty programs that has gained prominence in the past decade is their ability to provide useful data about customers. The data can both produce insights about general buying behavior and allow the seller to target promotions to individual customers.

a)

false

b)

true