NEW
Font size
WorksheetsPrinciples of Marketing: Chapter 7 Test Review
Total questions: 30
Worksheet time: 15mins
Unlike the consumer market, the business market is fairly stable and is not segmented into various categories.
True
False
Offering cellular phone plans suited to the number of phones in a family & the amount of minutes used in one month is an example of marketing a product based on product usage.
True
False
The product user positioning strategy encourages use of a product or service by associating a personality or type of user with the product.
True
False
Companies must be careful not to base their positioning decisions solely on the actions of their competitors.
True
False
The price and quality positioning strategy always stresses higher price as a sign of quality.
True
False
Competition forces businesses to offer reasonable prices for the products and services that consumers use.
True
False
The type of competition faced by a business will affect its positioning.
True
False
When businesses are in direct competition, competitors' pricing strategies are very important.
True
False
It is always costly and time-consuming to change promotional strategies.
True
False
The Internet is virtually useless as a source of current competition information.
True
False
This approach directs a company's marketing mix at a large and heterogeneous group of consumers.
market segmentation
mass marketing
telemarketing
buzz marketing
People's interests and values are referred to as
demographics
market segmentation
geographic segmentation
psychographics
Market segments should be evaluated on all of the following characteristics EXCEPT
number of potential customers.
employees' desire to serve potential customers.
customers' interest in the product or service.
amount of money customers have available to make the purchase.
Which of the following is the LAST step in identifying potential market segments?
gather information for analysis
choose a basis for segmenting the market
identify the segments that exist in the market.
use market information to choose the markets that present the greatest and least amount of potential.
If a camera manufacturer markets its cameras as taking sharper, clearer pictures than competing models, how is it positioning its product?
by product users
by attribute
by price
by use or application
Which of the following is an example of indirect competition?
Nike vs. Reebok
McDonald's vs. Burger King
Hulu Streaming Service vs. AMC Movie Theaters
Holiday Inn vs. Drury Inn
Which of the following is NOT a benefit of competition?
the consumer receives the best price for the product.
it encourages product improvement and innovation.
It guarantees low employment rates and low inflation rates.
It offers consumers a wide choice of product and services.
A restaurant that advertises an all-you-can-eat dinner buffet for $3.95 is probably engaging in
price competition
direct competition
attribute competition
market competition
Businesses engage in which of the following activities to gain information about the competition?
purchase and analyze competitor's products
study customers and customer records
collect and study newspaper and magazine articles
all of these
an exhibition where companies associated with an industry gather to showcase their products is called a(n)
trade show
flea market
job fair
target market
__ segmentation is the process of dividing a large group of consumers into subgroups based on specific characteristics and common needs.
market
demographic
benefit
geographic
The descriptive characteristics of a market such as age, gender, race, income, and educational level are referred to as __.
demographics
psychographics
perceptions
geographics
__ segmentation divides consumers into groups depending on specific values or benefits they expect or require from the use of a product or service.
benefit
product usage
opportunity
market
A market __ is an identified market with excellent potential based on careful research.
opportunity
perception
position
price
Market __ is the position of the total market potential that each company expects in relation to its competitors.
share
position
price
intelligence
Market __ refers to the unique image of a product or service in a consumers's mind relative to similar competitive offerings.
position
perceptions
share
intelligence
The image consumers have of competing goods and services in the marketplace are called consumer __.
perceptions
position
share
benefit
__ competition is competition in a market with businesses that offer the same type of product or service.
direct
indirect
price
non-price
Rivalry among businesses on the basis of price and value is called __ competition.
price
non-price
direct
indirect
The process of gaining competitive market information is called market __.
intelligence
survey
perceptions
demographics
