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Principles of Marketing: Chapter 7 Test Review

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

Unlike the consumer market, the business market is fairly stable and is not segmented into various categories.

a)

True

b)

False

2.

Offering cellular phone plans suited to the number of phones in a family & the amount of minutes used in one month is an example of marketing a product based on product usage.

a)

True

b)

False

3.

The product user positioning strategy encourages use of a product or service by associating a personality or type of user with the product.

a)

True

b)

False

4.

Companies must be careful not to base their positioning decisions solely on the actions of their competitors.

a)

True

b)

False

5.

The price and quality positioning strategy always stresses higher price as a sign of quality.

a)

True

b)

False

6.

Competition forces businesses to offer reasonable prices for the products and services that consumers use.

a)

True

b)

False

7.

The type of competition faced by a business will affect its positioning.

a)

True

b)

False

8.

When businesses are in direct competition, competitors' pricing strategies are very important.

a)

True

b)

False

9.

It is always costly and time-consuming to change promotional strategies.

a)

True

b)

False

10.

The Internet is virtually useless as a source of current competition information.

a)

True

b)

False

11.

This approach directs a company's marketing mix at a large and heterogeneous group of consumers.

a)

market segmentation

b)

mass marketing

c)

telemarketing

d)

buzz marketing

12.

People's interests and values are referred to as

a)

demographics

b)

market segmentation

c)

geographic segmentation

d)

psychographics

13.

Market segments should be evaluated on all of the following characteristics EXCEPT

a)

number of potential customers.

b)

employees' desire to serve potential customers.

c)

customers' interest in the product or service.

d)

amount of money customers have available to make the purchase.

14.

Which of the following is the LAST step in identifying potential market segments?

a)

gather information for analysis

b)

choose a basis for segmenting the market

c)

identify the segments that exist in the market.

d)

use market information to choose the markets that present the greatest and least amount of potential.

15.

If a camera manufacturer markets its cameras as taking sharper, clearer pictures than competing models, how is it positioning its product?

a)

by product users

b)

by attribute

c)

by price

d)

by use or application

16.

Which of the following is an example of indirect competition?

a)

Nike vs. Reebok

b)

McDonald's vs. Burger King

c)

Hulu Streaming Service vs. AMC Movie Theaters

d)

Holiday Inn vs. Drury Inn

17.

Which of the following is NOT a benefit of competition?

a)

the consumer receives the best price for the product.

b)

it encourages product improvement and innovation.

c)

It guarantees low employment rates and low inflation rates.

d)

It offers consumers a wide choice of product and services.

18.

A restaurant that advertises an all-you-can-eat dinner buffet for $3.95 is probably engaging in

a)

price competition

b)

direct competition

c)

attribute competition

d)

market competition

19.

Businesses engage in which of the following activities to gain information about the competition?

a)

purchase and analyze competitor's products

b)

study customers and customer records

c)

collect and study newspaper and magazine articles

d)

all of these

20.

an exhibition where companies associated with an industry gather to showcase their products is called a(n)

a)

trade show

b)

flea market

c)

job fair

d)

target market

21.

__ segmentation is the process of dividing a large group of consumers into subgroups based on specific characteristics and common needs.

a)

market

b)

demographic

c)

benefit

d)

geographic

22.

The descriptive characteristics of a market such as age, gender, race, income, and educational level are referred to as __.

a)

demographics

b)

psychographics

c)

perceptions

d)

geographics

23.

__ segmentation divides consumers into groups depending on specific values or benefits they expect or require from the use of a product or service.

a)

benefit

b)

product usage

c)

opportunity

d)

market

24.

A market __ is an identified market with excellent potential based on careful research.

a)

opportunity

b)

perception

c)

position

d)

price

25.

Market __ is the position of the total market potential that each company expects in relation to its competitors.

a)

share

b)

position

c)

price

d)

intelligence

26.

Market __ refers to the unique image of a product or service in a consumers's mind relative to similar competitive offerings.

a)

position

b)

perceptions

c)

share

d)

intelligence

27.

The image consumers have of competing goods and services in the marketplace are called consumer __.

a)

perceptions

b)

position

c)

share

d)

benefit

28.

__ competition is competition in a market with businesses that offer the same type of product or service.

a)

direct

b)

indirect

c)

price

d)

non-price

29.

Rivalry among businesses on the basis of price and value is called __ competition.

a)

price

b)

non-price

c)

direct

d)

indirect

30.

The process of gaining competitive market information is called market __.

a)

intelligence

b)

survey

c)

perceptions

d)

demographics