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Successful Business Operations Test Review

Total questions: 25

Worksheet time: 8mins

Name
Class
Date
1.

Which of the following is the ability of an individual to influence, motivate and enable others to contribute to the effectiveness and success of an organization?

a)

Leadership

b)

Planning

c)

Effectiveness

d)

Motivation

2.

Which of the following is NOT a quality of a good leader?

a)

Character

b)

Vision

c)

Knowledge

d)

Greed

3.

Which of the following is a document outlining a business’s goals and strategies?

a)

Strategic Initiative

b)

Organizational Guidelines

c)

Business Plan

d)

Dissertation

4.

Which of the following is NOT included in a business plan?

a)

Executive Summary

b)

Vision Statement

c)

Financial Plan

d)

Building Layout

5.

Which of the following is defined as a businesses operating policies and procedures and include plans for growth and expansion?

a)

Executive Summary

b)

Executive Initiative

c)

Strategic Operating Procdures

d)

Strategic Guidelines

6.

Which of the following comprises the directing and controlling of a group of people for the purpose of coordinating and harmonizing the group toward accomplishing a goal?

a)

Hierarchy

b)

Initiative

c)

Gantt Chart

d)

Management

7.

Which of the following is a graphic schedule of a project’s phases, activities and tasks plotted against a timeline?

a)

PERT Chart

b)

Pie Chart

c)

Gantt Chart

d)

Management Chart

8.

Which of the following increases the safety and security of a business while decreasing the likelihood of failure?

a)

Hierarchy

b)

Risk Management

c)

Scheduling

d)

Decision Making

9.

Which of the following is NOT suggested as an effective leadership technique?

a)

Providing opportunities for recreation

b)

Grouping employees into productive teams

c)

Understanding various employee needs

d)

Identifying performance standards

10.

Which of the following is a project schedule which is arranged in a diagram?

a)

Gantt Chart

b)

PERT Chart

c)

Communication Chart

d)

Venn Diagram

11.

Which of the following is the rate at which an employer gains and loses employees?

a)

Turnover Ratio

b)

Turnover Rate

c)

Promotion Ratio

d)

Promotion Rate

12.

Which of the following defines the various roles of company employees?

a)

Organizational Structure

b)

Organizational Venue

c)

Organizational Initiative

d)

Organizational Program

13.

Which of the following means without physical presence; unable to be held or touched?

a)

Tangible

b)

Intangible

c)

Good

d)

Service

14.

According to the presentation, which of the following impacts businesses the most?

a)

Organizational Structure

b)

Business Cycle

c)

Leadership

d)

Competition

15.

According to the presentation, which of the following is social change based upon?

a)

Organizational Structure

b)

Business Cycle

c)

Consumer Behavior

d)

Competition

16.

Which of the following refers to the process of leading or the entities which perform the act of leading?

a)

Leadership

b)

Planning

c)

Organiztion

d)

Education

17.

Which of the following defines the various roles of company employees?

a)

Training

b)

Organizational Structure

c)

Management

d)

Interpersonal Skills

18.

Which of the following includes the use of Gantt charts and PERT Diagrams?

a)

Training

b)

Managing

c)

Scheduling

d)

Business Planning

19.

Which of the following types of change is based upon consumer behavior?

a)

Social

b)

Economic

c)

Political

d)

Technological

20.

Which of the following is considered the heartbeat of an organization?

a)

Management

b)

Educators

c)

Employees

d)

Customers

21.

Which of the following is NOT a type of service business?

a)

Insurance

b)

Education

c)

Accounting

d)

Clothing

22.

Training and motivating employees will contribute to which of the following within a business?

a)

Decline

b)

Success

c)

Management

d)

Turnover

23.

Which of the following defines turnover?

a)

The gaining and losing of employees

b)

The shopping tendencies of customers

c)

The way education and training are scheduled

d)

The arrangement of employees within departments

24.

Which of the following businesses attract customers due to their ease of accessibility?

a)

Service

b)

Entrepreneurial

c)

Internet

d)

Home-Based

25.

What type of businesses are rapidly increasing due to new technology?

a)

Service

b)

Technological

c)

Internet

d)

Home-Based