Which is not a part of the communication process?

The Security Guard Act (Article 7A) was attached to the:

Personal opinions and judgments should never be included in a report.

Which of the following is a major objective of the Legislature for security guards?

Wood, paper and cloth is and example of a:

The primary objective of the security guard is to:

Fires involving highly flammable liquids are an example of:

The role of the security guard includes:

Fires which involve electrical appliances are classified as:

The best way to reduce employee theft is through:

The most important fire issue for security is prevention.

Emergency situations include:

People respond positively and cooperate with security guards who are courteous.

Which of the following is not a general task of security guards?

Identification cards are often used to control access.

Misdemeanors are punishable by:

Safety is an important duty of a security guard’s job.

Which of the following will not support an arrest?

A report is not complete unless it covers all of the details known about the incident.

If a security guard makes a legal mistake he/she can be sued and arrested. The lawsuits are:

In a fire, a security guard should sound the alarm first before using the fire extinguisher.

Which of the following is the most serious?

When evacuating a building due to a fire bomb threat or an explosion, the security guard should clear the people to at least 300 feet away.

A private individual may use physical force to:

Which of the following is not a man made barrier?

Which of the following statements is most correct?

An armed security guard is the same as a police officer.

Felonies are punishable by:

Effective listening is an important a part of the communication process.

Upon arrest of a person, a security guard must:

Since most bomb threats are usually no more than nuisance calls, you should immediately hang up on the caller.

The security guard is given authority to arrest by:

Reporting violations to supervisors is part of the Code of Ethics.

A security guard’s primary objectives do not include deterring crime.

Security guards may arrest a person based on reasonable cause.

When responding to a fire, the security guard should consider:

As a general rule, which human sense should not be used:

When a hazardous material accident happens, it is best for a security guard to:

Protecting life and property is part of the definition of private security.

Which of the following is not considered an emergency?

Protecting life and property is part of the definition of private security.

Non violent civil disturbances are generally legal, but if they threaten personnel or property, they could be considered illegal.

Deadly force can only be used by a security guard if he / she or others are threatened to the point of being in fear for their lives.

Which of the following is not part of the communication process?

Crime prevention is more important than apprehending criminals.

Which of the following is an obstacle to effective communication?

Observing a crime as it is being committed is a fact.

Which of the following is not a type of non-verbal communication?

Communication is the process of conveying information so there is a mutual understanding.

Every security guard should try to develop good listening skills.

A security guard can, at his discretion, always request that a person provide an additional type of identification.

Access control includes:

A misdemeanor carries a sentence of up to a year of imprisonment.

Security guards may be excused from identifying an employee.

Fires consisting of burning wood, paper, and cloth, are classified as:

There are many threats to Industry and Governments. Which of the following is not considered a threat?

The following statement is true.

Terrorism is never caused by an employee.

All of the following are examples of emergency situations except:

In order to determine the level of access control to provide, the security guard must be aware of the threat potential.

Which of the following is part of the Code of Ethics for security guards?

One of the primary reasons for a Log-In procedure, is the accountability of people that are in a particular area in the event of an emergency.

A security guard deters criminal activity on his employer’s property.

Threat potential means:

As long as a security guard prevents a crime he / she does not have to document the incident.

The three types of access control are:

While acting in the performance of their duties, a security guard may disregard all local laws.

A security guard cannot request additional identification even if he / she is not satisfied with the documentation presented.

A security guard can be arrested if he / she breaks the law when off duty.

Adopting and implementing a Code of Ethics would:

A registered and fully trained security guard, in New York State, has the same legal authority as a Peace Officer.

Which of the following is considered to be an unethical practice?

Written and verbal communication skills are the most important tools that a security guard can develop.

A Code of Ethics is a measure of a person’s activities against a standard of behavior.

The basic elements of access control and identification include:

Security guards are held, by the general public, to a higher degree of integrity than the average employee.

Access control is achieved most commonly through three means: environmental, physical and personnel.

Accepting reduce price in the cafeteria where you work as a security guard is part of the reward for doing a difficult job.

Terrorism is defined as: the surveillance, infiltration and spying of the activities of a business or government agency.

Detecting drug abuse, in the work place by employees, is not the responsibility of the security guard, only the police officer.

The New York State Security Guard Act applies to:

An employer loses money through theft of property, not through theft of time.

After a security guard has aided the arrest of a perpetrator, he / she does not have to appear in court.

A private security guard, a police officer, and a peace officer all have the same legal authority.

A confession is an example of a factor which supports an arrest

It is not necessary to touch a person in order to affect a legal arrest.

The three components of the communication process are the sender, the receiver and feedback.

A security guard may search an employee at any time at the place of employment.

An elevator failure is never considered an example of an emergency.

A security guard has arrest powers regardless of company rules, regulations, and policies.

Strict log-in procedures should be followed by security guards because:

Bomb threats should always be taken seriously.

Eyewitness identification is an important factor when a security guard makes an arrest.

Communication is limited to the spoken word and does not include any unspoken words or gestures.

The following statement is false:

The most effective way to deter mischief, crime, and other acts of violence is by doing random patrols while maintaining high visibility and a high profile uniform appearance.

The duties of security guards include all of the following except:

The most detrimental actions that a security guard can perform while on patrol is to fall into a set pattern or routine while performing his / her duties.

Reporting unethical acts by his fellow guards is not part of a security guard’s duties.