WorksheetsDecember Competency Exam
Total questions: 25
Worksheet time: 49mins
On Back Order Management, which column do you look at to see how many you need on your back order?
Demand
Avail
On Hand
Queue Demand
On Back Order Management, which column do you look at to see your place in the queue?
Demand
Queue Order
On Hand
Queue Demand
On Back Order Management, which column do you look to see how many units need to be fulfilled first before yours?
Demand
Queue Demand
On Hand
Queue Demand
On B reports, TRUE or FALSE: Run Rate and MTD numbers would always be the same.
TRUE
FALSE
This type of drop ship is used when a Vendor discounts SYNNEX our cost by the use of a SPA (rebate) .
DDS/100
DDS/200
On History Order Search, TRUE or FALSE: CPO tab and Order tab shows the same result.
TRUE
FALSE
On EC Express, TRUE or FALSE: For the customer to get access to EC Express, they first need to be added to the contact list on their profile.
TRUE
FALSE
Which one is a definition of P&L?
Order profit including overhead expenses
Front-end markup
Gross Margin
Product cost mark up including shipping
Department in charge of change or request for a different payment method, change in reseller address, etc.
Product Manager
Warehouse
Traffic
Credit
TRUE or FALSE? I can add tools into My Favorites by clicking on the Heart Icon.
TRUE
FALSE
Which of the following is/are widget(s) that is/are available on MyCIS portal page (SYNNEX Central dashboard)? Select all that applies.
Department Tasks
My Alerts
Open Order Status
Back Order Management
On Customer Profile, which tab do I go to add a contact or post a note to a contact?
General/Tasks
Cred Info/Prod Auth
His Sales
Other Notes
Which of the following statement is true about Part Search?
I can quote the customer using Part Search even if they ask to adjust the price.
I cannot quote the customer using Part Search
I can quote grid price to the customer using Part Search if I enter their account number.
None of the above.
On WebQuote, which tab is used to enter SCM code?
Shipping
Expenses
Price Adj
Comments
On WebQuote, which tab is used to email the customer their order confirmation?
Billing/CC
Status/Tracking
Price Adj
Comments
On WebQuote, which tab is used to enter vendor required information?
End User
Status/Tracking
Price Adj
Comments
On WebQuote, which price is quoted to the customer?
Unit Cost
Grid Price
SO Unit Price
SO Net Price
TRUE or FALSE: We are required to notify the customer before tax is charged to an order.
TRUE
FALSE
On WebQuote, UE or FALSE: PO ID is the same as Cust PO.
TRUE
FALSE
On Webquote, what settings do I need to set to make sure that I am given the option to Change or Query when pulling up an order?
myWebQuote tab >> Action after Convert or Cancel >> Optional (Load/Close Pop - up)
myWebquote tab >> How to load SO/BO >> Pop up Confirm Window
myWebQuote tab >> How to load SO/BO >> Load into WebQuote
None of the above
On WebQuote, TRUE or FALSE: Only Credit can add a new reseller address.
TRUE
FALSE
On WebQuote, under Shipping tab, which of the following type of SPA would show under SPA Type drop down?
Vendor SPA
Reference Required SPA
Education SPA
SYNNEX Exclusive SPA
On Webquote, which amount shows what we have to pay the carrier?
FRT
NET FRT
FAD
FDS
On OOS, which filter would you use to show only drop ship orders?
Ship Method >> DDS
Ship Method >> DSV
Warehouse >> DDS
Warehouse >> DSV
If you need to make a change on a warehouse order that is already credit released but had not left the warehouse yet, who do you email?
trafficus@synnex.com
trafficus@synnex.com copying the warehouse
orderchange@synnex.com
orderchange@synnex.com copying the warehouse
