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2019 EOPA Review

Total questions: 52

Worksheet time: 42mins

Name
Class
Date
1.

_____________ is the group of laws that regulate the ownership and use of creative works.

a)

Intellectual property law

b)

Trademark registration

c)

Copyright law

d)

Patent law

2.

The____________ comprises all intellectual property whose protection has expired.

a)

Patent and Trademark Office (PTO)

b)

Library of Congress

c)

public domain

d)

Copyright Office

3.

A patent lasts for _________ years.

a)

12

b)

17

c)

24

d)

21

4.

A__________ is a word, symbol, design, or color that a business uses to identify itself or something it sells.

a)

trademark

b)

copyright

c)

patent

d)

service mark

5.

A ___________ is a certificate showing you have the needed education and training to do a job.

a)

license

b)

permit

c)

contract

d)

document

6.

A/An _________ is an unwritten contract.

a)

license

b)

oral contract

c)

verbal agreement

d)

permit

7.

Laws that relate to the actual construction of your facility are called ________.

a)

zoning laws

b)

building codes

c)

environmental restrictions

d)

structural requirements

8.

A__________is a contract to use a facility for a specific period of time.

a)

purchase

b)

permit

c)

license

d)

lease

9.

The____________is the agency charged with protecting the rights of employees.

a)

Equal Employment Opportunities Commission (EEOC)

b)

Better Business Bureau

c)

Department of Labor

d)

Justice Department

10.

OSHA requires employers to look for ___________ areas in their workplace.

a)

hazardous

b)

secure

c)

healthful

d)

safe

11.

____________ is the charging of different prices for the same product or service in different markets or to different customers.

a)

Price tagging

b)

Price discrimination

c)

Market segmenting

d)

Discount pricing

12.

Federal and state withholding income taxes payroll taxes are based on a percentage of________ pay.

a)

take home

b)

net

c)

gross

d)

annual

13.

A_______________ is a business that is owned and operated by one person.

a)

partnership

b)

sole proprietorship

c)

limited partnership

d)

creative partnership

14.

An owner who has full responsibility for all debts and actions of the business is said to have_____________.

a)

liability protection

b)

equity

c)

limited partnership

d)

unlimited liability

15.

A ___________ is an unincorporated business with two or more owners.

a)

venture

b)

proprietorship

c)

partnership

d)

corporation

16.

A/An ____________ partner is a participant in a partnership who has unlimited personal liability.

a)

silent

b)

general

c)

primary

d)

unlimited

17.

A ___________ is an entity that pays taxes on earnings.

a)

limited liability corporation

b)

sole proprietorship

c)

C-corporation

d)

nonprofit organization

18.

_______________ are the owners of the corporation.

a)

board of directors

b)

founders

c)

shareholders

d)

stockbrokers

19.

A _________________ is a legal entity that makes money for reasons other than the owners' profit.

a)

limited corporation

b)

Subchapter S corporation

c)

nonprofit corporation

d)

C-corporation

20.

A/An_____________is an individual who undertakes the creation, organization, and ownership of a business.

a)

consumer

b)

entrepreneur

c)

business owner

d)

capitalist

21.

A/An___________ is a new business undertaking that involves risk.

a)

monopoly

b)

venture

c)

entrepreneur

d)

market structure

22.

____________is the study of how people choose to allocate scarce resources to fulfill their unlimited wants.

a)

Economics

b)

Entrepreneurship

c)

Free enterprise system

d)

Monolopy

23.

In a/an__________, people have an important right to make economic choices.

a)

entrepreneurship

b)

monopoly

c)

free society

d)

free enterprise system

24.

___________is money left after all expenses of running a business have been deducted from the income.

a)

Capitol

b)

Cost

c)

Profit

d)

Surplus

25.

________ competition is a market structure in which there are numerous buyers and sellers, and no single buyer or seller can affect price.

a)

Free enterprise

b)

Monopolistic

c)

Oligopolistic

d)

Perfect

26.

In a free enterprise system, the price of a product is determined in the _____________.

a)

marketplace

b)

government

c)

stock market

d)

company

27.

A ____________ is a business that may be operating under a new name

a)

discontinuance

b)

business failure

c)

venture

d)

start-up

28.

The North American Free Trade Agreement (NAFTA) created a free trade area for

a)

Mexico and Canada

b)

Mexico, Guatemala, and Belize

c)

Mexico and Panama

d)

Mexico, the U.S., and Canada

29.

If a business conducts a SWOT analysis to decide whether or not to expand, which of the following would be categorized as an "0"?

a)

company expenses have increased

b)

new competition could enter the market

c)

there is the potential for increased profits

d)

money is available for the expansion

30.
The planning, pricing, promoting, and distribution of goods and services is known as
a)
advertising
b)
logistics
c)
marketing
d)
forecasting
31.
The proper method for lifting is to keep the back straight, spread the feet comfortably, and lift with _______ muscles.
a)
leg
b)
back
c)
arm
d)
abdominal
32.
A fire may be controlled without upsetting the thermal layer by
a)
rolling the stream around the perimeter of the room
b)
using a straight stream at the base of the fire
c)
aiming the stream at the ceiling and allowing the water to rain down on the fire
d)
directing a straight stream to the middle of the fire
33.
Robert is a new employee and has joined a work team for the company.  What is the best way the other team members can help Robert to participate meaningfully in the team discussions?
a)
Instruct Robert not to talk very much during the first meeting he attends, so he can learn as much as possible.
b)
Assign Robert to watch the group during the first few meetings.
c)
Let Robert fend for himself.
d)
Tell Robert about the "ground rules" the team has created to guide the meetings and explain what the group has done in recent meetings.
34.
To be a good team leader, it is important to
a)
be a technical expert in the field
b)
recognize the strengths of others
c)
be autocratic and make all decisions alone
d)
socialize with team members and be well liked
35.
When a group is ____________ possible solutions for a problem, they should record all comments and suggestions.
a)
forming
b)
brainstorming
c)
thinking
d)
working out
36.
Which of the following charts or diagrams is best used to help determine possible root causes of a problem?
a)
Pareto
b)
Gantt
c)
pie
d)
fishbone
37.
Which of the following questions are most likely to get to a specific definition of a problem?
a)
What was happening when the failure occurred?
b)
Has this problem happened before?
c)
What other problems have you had with this machine?
d)
How often has this problem happened before?
38.
What function command would calculate the annual average for the set of data for the spreadsheet attached here?
a)
=average(b3:b6)
b)
=average(b8)
c)
=average(a3:a6)
d)
=average(a3:b6)
39.
When an employee is giving an oral presentation he or she should speak clearly and
a)
in a low voice
b)
quickly
c)
confidently
d)
in a monotone voice
40.
An example of active listening skills is
a)
planning what to say next
b)
paraphrasing what has been said
c)
taking notes after the conversation
d)
nodding during the conversation
41.
A company follows procedures in the following chart when determining how to handle delinquent accounts.  If today's date is October 15th and a customer's bill was due August 1st, the billing department will handle this lack of payment by:
DAYS LATE ACTION TO BE TAKEN
31 to 60     Send reminder in next bill
61 to 90     Contact customer by telephone
91 to 120     Send letter from billing manager
Over 120     Turn over to collection agency
a)
sending a reminder in the next bill
b)
telephoning the customer
c)
sending a letter from the billing manager
d)
turning the customer's account over to a collection agency
42.
Which of the following acts regulates the federal minimum wage for interstate commerce?
a)
Fair Labor Standards Act
b)
National Labor Relations Act
c)
Revenue Act
d)
Equal Pay Act
43.
According to the law of supply and demand, when high winds in Hawaii damage the coffee plants, coffee will be
a)
low in price because people will switch to tea to avoid price increases
b)
in short supply, and therefore higher in price
c)
unaffected in price or supply
d)
in short supply with an unchanged price
44.
A country exported $689,269 worth of goods and imported $3,465,029 worth of goods.  What is the trade surplus or deficit?
a)
-$2,775,760
b)
-$986,637
c)
$2,775,760
d)
$4,154,298
45.
Which of the following sentences is grammatically correct?
a)
The injured accident victim was laying on the road until the ambulance arrived
b)
We arrived their at 3 PM to begin the meeting
c)
The manager busted into the wrong office by mistake
d)
Ann missed the meeting because she was lying in bed with the flu
46.
The main purpose of an effective performance evaluation is to
a)
help companies determine who to fire when times get hard
b)
help workers to determine when they should ask for a salary increase
c)
help workers develop their strengths and work on their weaknesses
d)
help companies to determine what other jobs workers might be good at
47.
______refer to favorable external factors that an organization can use to give it a competitive advantage. 
a)
Weaknesses 
b)
Opportunities 
c)
Threats 
d)
Strengths 
48.
___________ describe what an organization excels at and separates it from the competition: things like a strong brand, loyal customer base, strong balance sheet, unique technology and so on. 
a)
Strengths 
b)
Weaknesses
c)
Threats 
d)
Opportunities 
49.
_______ refers to factors that have the potential to harm an organization.
a)
Strengths 
b)
Opportunities 
c)
Threats 
d)
Weaknesses
50.
______ stop an organization from performing at its optimum level.
a)
Strengths
b)
Threats
c)
Opportunities 
d)
Weaknesses 
51.
Areas areas where the business needs to improve to remain competitive: things like higher-than- industry average turnover, high levels of debt, an inadequate supply chain or lack of capital is an example of which category in the SWOT Analysis? 
a)
Strengths
b)
Weaknesses 
c)
Opportunities 
d)
Threats 
52.
A car manufacturer may be able to export its cars into a new market, increasing sales and market share, if tariffs in a country are substantially reduced – the "opportunity" in this case is an example of which category in the SWOT Analysis? 
a)
Strength 
b)
Opportunity 
c)
Weakness
d)
Threat 

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