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Chapter 6: Cruising

Total questions: 40

Worksheet time: 20mins

Name
Class
Date
1.

Until the 1830s, which of the following was not a principal reason for traveling by water?

a)

trade

b)

immigration

c)

pleasure

d)

war

2.

The company credited with inventing cruising is:

a)

Peninsula and Oriental Steam Navigation Company

b)

British Cruise Line

c)

White Star

d)

Cunard

3.

The first American cruise ship to set sail from New York City in 1867, was named:

a)

Manhattan

b)

Olympic

c)

Queen Mary

d)

Quaker City

4.

The White Star Line built ships that were quiet, stable, and luxurious. The Titanic was one of these ships, which were the other two built by White Star in the early 1900s.

a)

Lusitania & Athena

b)

Queen Mary & Queen Elizabeth

c)

Olympic & Brittanic

d)

Quaker City and Orient

5.

The average cruise lasts how long?

a)

10 days

b)

4 to 6 days

c)

about 8 days

d)

7 days or less

6.

Air-cruise packages made cruising an option for many passengers because the packages:

a)

did not do well due to high prices of airline tickets

b)

were a marketing tool used by travel agents in the 1950s

c)

were predominantly for Mediterranean cruises

d)

created savings for passengers and made it easier to reach the coast

7.

Currently, the largest cruise line in the industry is:

a)

Royal Caribbean

b)

Carnival

c)

Norwegian

d)

Crystal

8.

Carnival Cruise Lines are the most financially successful netting about ___ percent of sales.

a)

20

b)

25

c)

15

d)

10

9.

For most cruise lines, the largest source of income comes from:

a)

fares

b)

food service

c)

beverage service

d)

casino

10.

The second largest cruise line in the industry is Royal Caribbean which operates two brands, Royal Caribbean International and ___.

a)

Princess Cruises

b)

Disney Cruises

c)

Celebrity Cruises

d)

Star Cruises

11.

The average cruise passenger is:

a)

retired

b)

traveling with an average of 2 children

c)

single and traveling solo

d)

about 46 years old and married

12.

A perpetual cruiser is one who spends ___ months aboard different cruise ships each year.

a)

eight to ten

b)

two to three

c)

three to five

d)

six to eight

13.

The mass market segment of the cruise industry generally consists of:

a)

people with income in the $60k-$80k range

b)

people with income in the $30k-$60k range

c)

people with incomes greater than $80k

d)

discount travelers

14.

The middle market segment of the cruise industry has an average cost per person of:

a)

$300-$400 per day

b)

$250-$500 per day

c)

$100-$300 per day

d)

more than $500 per day

15.

The luxury segment of the cruise industry caters to travelers who earn:

a)

$60k-$80k per year

b)

over $80k per year

c)

$25k-$35k per year

d)

$30k-$60k per year

16.

Regional cruises are considered:

a)

friendly with an international atmosphere

b)

to be what cruising is all about, traveling under white sales and being one with nature

c)

the most popular, often specializing in one area such as the Caribbean

d)

having the feel of a small hotel

17.

Coastal cruises provide passengers with an opportunity to:

a)

establish a close knit environment with their fellow travelers

b)

explore hard to reach areas

c)

experience a unique American tradition

d)

visit local ports and experience the local culture and cuisine

18.

River cruises are found throughout the world and European river cruises are known for their:

a)

close knit environment

b)

friendly and international atmosphere

c)

providing an opportunity to experience the local culture and cuisine

d)

providing a chance to explore hard to reach areas

19.

Barge cruises:

a)

cruise inland waterways and canals and offer close knit and personal atmospheres

b)

are the most popular and specialize in one area such as American canals

c)

have the feel of a small hotel

d)

offer passengers a chance to see river locations and a country's heartland

20.

Steamboat cruises:

a)

designed for passengers who want to explore exotic locations such as the Amazon

b)

only cruise during the warm months of April-October

c)

provide a friendly and international atmosphere

d)

provide a unique American experience, providing a chance to see America's heartland

21.

One of the most well-known adventure cruisers is:

a)

Abercrombie and Kent

b)

South Pacific Line

c)

Abercrombie and Fitch

d)

Alaskan Outfitters

22.

A world cruise:

a)

is geared towards families with small children

b)

usually offered only once per year

c)

is inexpensive, sometimes costing less than $100 per day

d)

the ultimate chance to see the world in style

23.

In cruising, the term "crossing" implies:

a)

a cruise that visits the same port of call twice

b)

the point where two ships meet and cross paths during a cruise

c)

a cruise that visits multiple destinations

d)

a cruise that sails across an ocean one way or round trip

24.

Luxury ships delineate themselves from mass market ships by having a crew passenger ratio of:

a)

1 crew member to every 10 guests

b)

1 crew member to every 3.5 guests

c)

1 crew member to every 5 guests

d)

1 crew member to every 1.5 guests

25.

The highest ranking position on a cruise ship is the:

a)

captain

b)

cruise director

c)

hotel manager

d)

food and beverage director

26.

The position on a cruise ship responsible for administration, cruise staff, entertainment, food and beverage and housekeeping is the:

a)

hotel manager

b)

captain

c)

purser

d)

cruise director

27.

The position on a cruise ship responsible for supervising all departments on board except for the deck and engine is the:

a)

hotel manager

b)

chief steward

c)

purser

d)

captain

28.

The position responsible for regulating and accounting for all cleaning supplies, equipment used, cabin services and more is the:

a)

hotel mananger

b)

chief steward

c)

purser

d)

cruise director

29.

One of the most popular cruise destinations in the world is:

a)

Alaska

b)

The Great Barrier Reef

c)

The Baltic

d)

The Caribbean

30.

For sunlight and temperature purposes, Alaskan cruises are only offered:

a)

in the winter

b)

in the summer

c)

in the fall

d)

in the spring

31.

One way cruise lines are becoming more sustainable is they are building ships that use:

a)

nuclear power

b)

hydrogen power

c)

oil instead of coal

d)

solar power

32.

The White Star and Cunard Steam Navigation Company is recognized as the inventor of cruising.

a)

true

b)

false

33.

On April 15, 1912, the ___ collided with an iceberg, and many poorer passengers were locked below deck while the first-class passengers boarded the lifeboats.

a)

Victory

b)

Britannic

c)

Olympic

d)

Titanic

34.

Royal Caribbean Cruises received the Leading Cruise Line in Asia-Pacific award.

a)

true

b)

false

35.

Which of the following key players in the cruise industry is financially the most successful?

a)

Royal Caribbean Cruises

b)

Norwegian Cruise Line

c)

Carnival Cruise Lines

d)

White Star Line

36.

The ships in the mass market have their own personality that caters to a variety of different guests

a)

true

b)

false

37.

Which of the following statements is true of the middle market?

a)

it consists of smaller ships than the other markets

b)

it often provides discounts

c)

it provides superior meals and attentive service

d)

it generally uses six-star vessels

38.

Which of the following is true of world cruises?

a)

they rely on their sails most of the time

b)

they have limited onboard entertainment

c)

they usually sail close to land

d)

they are totally self-sufficient

39.

The cruise director is the highest-ranking position on a cruise ship, receiving most of the perks.

a)

true

b)

false

40.

The ___ is in charge of all onboard entertainment and activities.

a)

hotel manager

b)

chief purser

c)

cruise director

d)

food and beverage manager