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Organise Personal Work Priorities and Development

Total questions: 20

Worksheet time: 40mins

Name
Class
Date
1.

Identify three work goals and objectives that an organisation may have.

a)

Budgetary Targets

b)

Sales Target

c)

Email accounts

d)

Professional development Opportunities

e)

Production Target

2.

An example of a budgetary target could be...

a)

Sell 200 units of sports shoes

b)

Produce 5 new designs for a sports polo

c)

Spend $1000 on advertising

d)

Create a budget

3.

KPI stands for

a)

Key Performance Instinct

b)

Key Performance Indicator

c)

Knowledge Performance Indicator

d)

Keith Perry Staff Code

4.

All work goals and objectives should be ? in accordance with organisational requirements.

a)

understood

b)

negotiated

c)

agreed upon

d)

all of the above

5.

What does the term ethical standards mean?

a)

are set by businesses and are different for each one

b)

are created by governing peak bodies in the industry

c)

are set my society and are seen as the right thing to do as a human being.

d)

are referring to someone's ethnicity

6.

Select two of the tasks below that would be the most urgent to complete

a)

Prepare and email the agenda for next week's staff meeting

b)

Photocopy all OHS policies and procedures for an adult in three weeks

c)

Photocopy documents for a staff induction tomorrow

d)

Email all staff about a toilet that is out of order

7.

Select two answers that list business technology

a)

note pad with pen and paper

b)

Sports equipment

c)

internet, email and modems

d)

photocopiers and printers

8.

What are two reasons is it important to gain feedback about quality of service and products?

a)

to ensure the best service is provided

b)

to give customers something else to do

c)

need to know what you are doing wrong so you can fix it

d)

to tick a box on your Professional Development Plan

9.

Factors that can affect a persons ability to achieve work objectives include....

a)

Budget constraints, how many people are employed in the organisation

b)

Budget constraints, competing work demands

c)

home life, their family history

d)

None of the above

10.

You have an event planned on the same day as a similar event. What are two factors that may impact this success of your event?

a)

Environmental factors

b)

Resource and materials available

c)

someone being sick

d)

there will be no issues

11.

What are two reasons why you should monitor and adjust your own personal work performance?

a)

you should only adjust this at the end of the year

b)

so you can create new goals to work towards

c)

allows you to critically reflect on your strengths and weaknesses

d)

both b and c

12.

Self assessment involves

a)

completing a self assessment form

b)

keeping a performance journal

c)

having professional discussions with colleagues/supervisors

d)

all of the above

13.

Which is NOT a way to obtain formal feedback

a)

meeting

b)

survey

c)

ask them casually

d)

performance review

14.

Informal feedback can NOT be obtained by

a)

sending a letter requesting feedback

b)

verbal complaints

c)

having a casual chat

d)

brief discussion

15.

What are two possible signs of stress?

a)

absence from work

b)

constant happiness

c)

regular exercise

d)

conflict with others

16.

Why is it important to undertake professional development?

a)

increases your employability skills

b)

learn new skills

c)

helps the organisation improve their effectiveness, efficiency and overall outcomes

d)

all of the above

17.

You need to attend a CPR course to update your qualifications. What type of professional development would this be?

a)

informal learning program

b)

internal learning

c)

formal learning program

d)

all of the above

18.

What is the difference between a business and a performance plan?

a)

business plan is for the business to set goals and a performance plan is what they actually do/achieve

b)

business plan set goals for individuals and a performance plan is for the business

c)

business plan sets our goals and a direction for the business and a performance plan is goals to assess the performance of individuals

d)

they are the same

19.

What is the extranet?

a)

links computers worldwide and content can be seen by anyone

b)

a computer network that can only be accessed by those with access, eg an internal network for a company

c)

a private network used by companies as a way to communicate private information.

d)

the world wide web

20.

What are the 4 main types of personal wellbeing?

a)

social, spiritual, emotional, cultural

b)

social, emotions, ethnicity, cultural

c)

society, emotional, religion, cultural

d)

social, religion, emotional, culture