Toward the fore or bow (front) of the ship

The opposite of ashore. Used when referring to being or doing something on the ship.

Exiting from the ship; also known as departure.

To enter the ship; also called boarding the ship

A group of ships that are similar in size, appearance and amenities offered

Each level (floor) of the ship.

A stateroom that does not have a porthole, window or balcony

A port at which the ship anchors and guests are allowed to disembark

Circular window(s) in the side of the ship’s hull or super structure

A stateroom with window(s) or portholes that offers a view of the sea

The left side of the ship when facing forward

The right side of the ship when facing forward

A small boat used to transport guests from the ship to the shore.

The term used to describe the location or service that is offered on land and not on a ship

An additional charge to the cruise fare that usually refers to airfare, transfers or land tours. Also known as a supplement.

The base rate for determining commission for a Travel Agent. Also referred to as commissionable cruise fare.

The lowest available rate based off of the combination of promotions available and qualifiers entered for the guest

Promotion that may not be the Best Rate, but will provide a better value overall to the guest.

A confirmed reservation associated with a unique ID number for 1 to 4 guests who will share a stateroom and have the same cruise itinerary

A full land and sea vacation combining a cruise with a pre or post-cruise land journey.

The total commissionable and non-commissionable rate of the cruise; excludes taxes, airfare, gratuities and other components

The status of a reservation once deposit has been paid

An overhead diagram illustrating stateroom and public area locations and stateroom numbers for all area on a particular deck of a ship.

A partial payment of the cruise fare required at the time of booking to secure the stateroom being reserved

The price level of a stateroom based on location, size, and amenities

Payment of the full cruise fare plus any necessary or agreed extras, such as taxes, air add-on, etc. It is also a specific date on a booking that highlights the required date for the booking to be paid in full

A cruise booking without air booked through Royal Caribbean International.

A term used to describe a Royal Caribbean International guest.

The guest’s personal expression of thanks to the ship’s service personnel for services received.

We sell these agreements to our guests and Travel Partners where a specific stateroom is not selected when the booking is created. This agreement is typically priced lower than choosing a stateroom and lets Royal Caribbean choose the room for the guest.

They help to determine which rates the guests qualify for. For example Loyalty Number, Age, State of Residence, Public Service, and Promo Code

The total cost of a cruise. This fare includes Base Cruise Fare, Non-commissionable Cruise Fare, Taxes/Fees, Commission and any additional add-ons or components.

The total cost of a cruise without commission. The amount Travel Partners pay when sending in a check.

The number of guests that will be sailing per stateroom. S-Single, D-Double, T-Triple, Q-Quad

The booking status of a reservation where a stateroom has been reserved for a limited time without any payment

A part of the cruise fare in which commission is not earned

A charge levied by local government authority to be paid by the guest.

A function within the reservation system that allows a Reservation Agent to notate a booking manually or generate an automatic message to provide notes on a booking.

Special pricing or added value available for specific sailings, categories, or ships.

Off-the-ship tours at ports of calls (an extra charge is usually applied)

This card is used as the guest’s stateroom key, identification for embarking/disembarking the ship, and for onboard purchases

The log of all activity on a reservation including remarks that are entered into a booking.

A booking where no names are provided. In addition, where the last name is unknown.

A RCCL internal term for a Travel Agent that partners with our company to deliver the best cruising experience to our guests.

Conveyances between the ship and other modes, such as airports, hotels, or departure points for shore excursions

A bed similar to a bunk bed often folded or recessed into the wall

The primary tool of a Reservation Agent, it is the internal knowledge management system that contains information about RCCL products, policies and procedures.

An online booking system used by Travel Agents to book Royal Caribbean cruises directly through www.cruisingpower.com

Exclusive dining venues onboard a ship that require reservations and are subject to additional fees and age restrictions for dining