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Unit 2 Oakley College

Total questions: 26

Worksheet time: 18mins

Name
Class
Date
1.

Which assumptions made by McGregor's Theory X and Y are correct (select 2)

a)

Theory X manager make about employees were said to include:

-employees need and respond to close direction and control people prefer to avoid work if they can

-employees will, under right conditions, accept responsibility.

-employees do not want to accept responsibility

-employees have to be coerced to achieve organizational objectives

b)

Theory X manager make about employees were said to include:

-employees need and respond to close direction and control people prefer to avoid work if they can

-employees do not want to accept responsibility

-employees have to be coerced to achieve organizational objectives

c)

Theory Y manager about employees were said to include:

-Individual and organizational goals can be integrated

-work is a natural activity

-employees will respond positively to objectives to which they are committed

-emotional satisfaction can be achieved at work

d)

Theory Y manager about employees were said to include:

-Individual and organizational goals can be integrated

-work is a natural activity

-employees will respond positively to objectives to which they are committed

-emotional satisfaction can't be achieved at work

2.

Which definition of Autocratic Leadership is correct

a)

Autocratic leadership is a management style where in one person controls all the decisions and takes a lot of inputs from other group members. Autocratic leaders make choices or decisions based on their own beliefs and do not involve others for their suggestion or advice.

b)

Autocratic leadership is a manatement style where in one person controls all the decisions and takes very little inputs from other group members. Autocrati leaders make choices or decisions based on their own beliefs and do not involve others for their sugggestion or advice.

c)

Autocratic leadership is a management style where in one person controls all the decisions and takes very little inputs from other group members. Autocratic leaders make choices or decisions based on their own beliefs and do not involve others for their suggestion or advice.

d)

Autocratic leadership is a management style where in two persons controls all the decisions and takes very little inputs from other group members. Autocratic leaders make choices or decisions based on their own beliefs and do not involve others for their suggestion or advice.

3.

Democratic leadership

a)

Involves a team guided by a leader where all individuals are involved in the decision-making process to determine what needs to be done and how it should be done. The group's leaser has the authority to make the final decision of the group.

b)

Involves a team guided by a leader where all individuals are involved in the decision-making process to determine what needs to be done and how it should be done. The group's leader has the authority to make the final decision of the group.

c)

Involves a team guided by a leader where all individuals are involved in the decision-making process to determine what needs to be done and how it should be done. The group's leader don't have the authority to make the final decision of the group.

d)

Involves a team guided by a leader where all individuals are involved in the decision-making process to determine what needs to be done and how it should be done. The group's leader has the authority to make the final decision of the group.

4.

Which is the correct definition of Laissez-faire leadership

a)

An authoritarian leadership style. Laissez faire leaders try to give the least possible guidance to subordinates, and try to achieve control through less obvious means. They believe that people excel when they are left alone to respond to their responsibilities and obligations in their own ways.

b)

A non-authoritarian leadership style. Laissez faire leaders try to give the least possible guidance to subordinates, and try to achieve control through less obvious means. They believe that people excel when they are left alone to respond to their responsibilities and obligations in their own ways.

c)

A non-authoritarian leadership style. Laissez faire leaders try to give the least possible guidance to pro-ordninates, and try to achieve control through less obvious means. They believe that people excel when they are left alone to respond to their responsibilities and obligations in their own ways.

d)

A non-authoritarian leadership style. Laissez faire leaders try to give the least possible guidance guidance to subordinates, and try to achieve control through less obvious means. Theyy belive that people excel when they are left alone to respond to their responsibilities and obligaetions in their own ways.

5.

Which are the four main EI competencies that managers should try to develop and improve on:

a)

Self-awareness; Self-management; Social awareness; Social skiis

b)

Self-awareness; Self-mantainence; Social awareness; Social skills

c)

Self-awarenes; Selff-management; Social awarreness; Social skills

d)

Self-awareness; Self-management; Social awareness; Social skills

6.

What qualities a good leader should have

a)

Clear vision, desire to succeed , self confidence ,can

encourage others, Poor Integrity

b)

Clear vision, desire to succeed , self confidence ,can

encourage others,Lack of adaptability

c)

Clear vission, desire to succed , self confidence , can

encourage others

d)

Clear vision, desire to succeed , self confidence , can

encourage others, little Vision

e)

Clear vision, desire to succeed , self confidence , can

encourage others

7.

Select the leadership roles in an organisation

a)

General Manager

b)

Supervisor

c)

Senior Manager

d)

Manager

e)

Special Manager

8.

How many management roles are there

a)

10

b)

9

c)

12

d)

13

9.

Which one is the correct Hierarchy of needs

a)
b)
c)
d)
10.

Which are Frederick Hezberg's hygiene

a)

Hyaenidae Theory

Motivation

b)

Hygiene Teory

Motivation

c)

Hygiene Theory

Motivation

d)

Hygiene Theory

Mortivation

11.

Choose all of McClellands theory of needs

a)

Need for achievement

b)

Need for Power

c)

Need of a stable work

d)

Need for affiliation

12.

Vroom Realized what

a)

He realized that an employee's performance is based on individuals factors such as personality, skills, knowledge, experience and abilities.

b)

He realized that an employee's performance is based on everyones factors such as personality, skills, knowledge, experience and abilities.

c)

He realized that an employee's performance is based on individuals factors such as personal, skills, knowledge, experience and abilities.

d)

He realized that an employee's performance is based on individuals factors such as pearsonality, skills, knowlege, experence and abilities.

13.

What does Motivation mean

a)

Motivation is the reason behind a special behavior particularly human behavior. Reasons for motivation may vary such as basic needs, an object, goal, state of being or ideal. Motivation for behaving in a certain way could also be due to morality.

b)

Motivation is the reason behind a specific behavior particularly human behavior. Reasons for motivation may vroom such as basic needs, an object, goal, state of being or ideal. Motivation for behaving in a certain way could also be due to morality.

c)

Motivation is the reason behind a specific behavior particularly human behavior. Reasons for motivation may vary such as basic needs, an object, goal, state of being or ideal. Motivation for behaving in a certain way could also be due to morality.

d)

Motivation is the reason behind a specific behavior particularly human behavior. Reasons for motivation may vary such as basic needs, a wand, goal, state of being or ideal. Motivation for behaving in a certain way could also be due to morality.

14.

The importance of motivation in a business environment

a)

Improves efficianticity, Less wastage of raw material and time, Motivated staff is less resistant to change and thus less conflicts, More feedback and better ideas from staff can be very helpful in improving the quality of products and customer service.

b)

Improves efficiency, Less wastage of raw material and time, Motivated staff is less resistant to change and thus less conflicts, More feedback and better ideas from staff can be very helpful in improving the quality of products and customer service.

c)

Improves efficiency, Less waves of raw material and time, Motivated staff is less resistant to change and thus less conflicts, More feedback and better ideas from staff can be very helpful in improving the quality of products and customer service.

d)

Improves efficiency, Less wastage of raw material and time, Motivated stars is less resistant to change and thus less conflicts, More feedback and better ideas from staff can be very helpful in improving the quality of products and customer service.

15.

Select all of the Humans Resources Job

a)

conducting job analyses

b)

recruiting the right people for the job

c)

planning personnel needs

d)

running from trouble

16.

How Can Wages be calculated (select all the possible answers)

a)

piece Rate

b)

piece of cake

c)

time rate

d)

time time rate

17.

Select which are the methods of financial motivation

a)

commission, profit sharing, bonus, kidney, performance related pay, share ownership

b)

commission, profit sharing, bonus, performance rerated pay, share ownership

c)

commission, profitaring sharing, bonus, performance related pay, share ownership

d)

commission, profit sharing, bonus, performance related pay, share ownership

18.

Select all of the non-financial motivators

a)

Company vehicle

b)

Discount on firms products

c)

Free Children education

d)

Free accommodation

e)

Free pizza

19.

Select all of the ways of improving job satisfaction

a)

Job rotation

b)

Team Working

c)

Job enlargement

d)

Job enrichment

e)

Let them do nothing

20.

Earlier management was segregated into five functions which were

a)

Planning, Organizing Organizing, Staffing, Directing and Controlling.

b)

Planning, Organizing, Staffing, Directing and Controlling.

c)

Planne, Organizing, Staffing, Directing and Controlling.

d)

Planning, Organiziiing, Staffing, Dirrrrecting and Controlling.

21.

Select the definitions of Hard and Soft HRM

a)

Hard HRM: an approach to managing staff that focuses on cutting costs, e.g. temporary and part-time employment contracts, offering maximum flexibility but with minimum training costs.

b)

Hard HRM: an approach to managing staff that focuses on expanding costs, e.g. temporary and part-time employment contracts, offering maximum flexibility but with maximum training costs.

c)

SoftHRM: an approach to managing staff that focuses on developing staff so that they reach self-destruction and are motivated to work hard and stay with the business.

d)

SoftHRM: an approach to managing staff that focuses on developing staff so that they reach self-fulfilment and are motivated to work hard and stay with the business.

22.

Choose the correct Shamrock Organisation diagram

a)
b)
c)
23.

Select the correct definition of workforce planning

a)

a check on the skills and qualifications of all existing workers/managers.

b)

analysing and forecasting the numbers of workers and the skills of those workers that will be required by the organisation to achieve its objectives.

24.

PAUSE! You have earned a free mark, please select the correct option to continue the test

a)

Choose this one

b)

Don't choose this one

25.

Select the correct definition of Industrial action

a)

measures taken by Thanos workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.

b)

measures taken by the the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.

c)

measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.

26.

Select the incorrect organisational structure

a)
b)
c)