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WorksheetsYear 11 Preliminary HSC: Business Management
Total questions: 15
Worksheet time: 8mins
What are four skills of Managers?
Communication, Interpersonal Skills, Planning, Directing
Communication, Problem Solving, Administration, Managing
Problem Solving, Vision, Creating Rosters, Training
Problem Solving, Vision, Communication, Interpersonal Skills
What term is used when a manager achieves the maximum output with the minimum inputs?
Productivity
Innovation
Efficiency
Transformation process
What is a stakeholder?
All the people who work at the business
An individual or group who has an interest in, or is affected by, the business
All of the suppliers and customers of the business
All of the suppliers, customers and staff of the business
Which kind of leadership is a manager who dominates and controls the decision making process using?
Autocratic
Democratic
Classical/Scientific
Particpative
A flatter structure and participative organisation indicates what kind of management approach?
Hierarchical
Classical/Scientific
Behavioural
Contingency
Which of the following is a profit maximisation goal?
Expansion into overseas markets
Increasing the share price
Better quality of outputs
Increasing sales
What are Classical, Behavioural and Contingency theories of?
Management
Efficiency
Production techniques
Leadership
What is Frederick Taylor best known for?
Bureaucracy
Working to music
Chain of Command
Time and Motion studies
Which management style is represented by a hierarchical structure and a clear chain of command?
Bureaucratic
Behavioural
Classical
Contingency
Elton Mayo founded Industrial Psychology & encouraged management to pay more attention to what?
Specialisation of tasks
Improving working conditions
Motivating through high pay
A strong chain of command
Who developed a theory about satisfying human need?
Hawthorne
Chris Agyris
Douglas McGregor
Abraham Maslow
What is a regular meeting of a group of employees to discuss issues in the workplace called?
Improvement teams
Gossip sessions
Quality circles
Quality teams
What is the acronymn used to ensure you develop good goals?
S.M.A.R.T. goals
C.L.E.V.E.R. goals
G.R.O.W.T.H. goals
B.R.A.I.N.Y. goals
In a Classical-Scientific model leadership is characterised by an emphasis on ...
Planning, Organising, Controlling
Leading, Motivating, Communicating
In a Behavioural Management Approach leadership is focused on...
Planning, Organising, Controlling
Leading, Motivating, Communication
