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WorksheetsBusiness Center May 2
Total questions: 10
Worksheet time: 20mins
Name
Class
Date
1.
Customer can check the status of handset IMEI by sending IMEI on short code
a)
8585
b)
4646
c)
8484
d)
8686
2.
Which of the following is not the sign of active listening
a)
Nodding
b)
Using words like "i see", "Go On"
c)
Frequent interrupting
d)
Asking and repeating to show your understanding
3.
How many numbers can be managed in Jazz World app
a)
1
b)
5
c)
3
d)
4
4.
17% GST has been implemented on Jazz postpaid in Islamabad region
a)
false
b)
true
5.
Charges for Jazz Drive Basic plan is
a)
299+ Tax Per Month
b)
399+ Tax Per Month
c)
99+ Tax Per Month
d)
199+ Tax Per Month
6.
Customer can launch cellular complaint through Jazz World app
a)
true
b)
false
7.
What is the process to remove Prepaid GPRS?
a)
Go to IN Asset Tab and remove the 4G base offer from Installed Assets
b)
Go to Modify and remove the GPRS through order
c)
Both the steps
d)
None of the above
8.
For Warid access level change
a)
Create access level change Task
b)
Edit Contract Details
c)
Add service class & create task
9.
What are the charges of Special-Premium number?
a)
25000
b)
35000
c)
40000
d)
50000
10.
Advance income tax on Jazz postpaid in Punjab region is
a)
0.1
b)
0.15
c)
0.125
d)
0.18
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