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WorksheetsMangalore FM
Total questions: 20
Worksheet time: 10mins
How do you motivate the team?
You tell them to achive traget or leave the job.
Appriteate them on Acheivement & motivating them for doing better.
Trageting them personally and warning them.
All the above
How do you Increase the Footfalls?
By Suggesting the management with new ideas.
Following up with old customers for new offers and by better cstomer service for repeated Sales.
By do activity near by crowded area's like apartment/Companies/Theaters etc.
All the above
How do you Increase the Sales of the Store?
By Conducting training on Category which degrowthing.
Change the display of the Store
Sharing the new ideas to management to improve the store Sales
All the above
What do you mean by Qualitative Manpower?
Better Communication, good product knowledge,self motivated and Team player.
Staff's which gives you sales acheivement with Attitude.
Good product knowledge ,casual attitude and Ego.
All the above
How do you calculate Growth in Sale?
By Calculating Target Vs Acheivement
By Comparing over Last year
By Comparing over Last year & Achieving present target
All the above
How do you convince a customer when competitor is offering better price?
Understand the Customer profile & offer them other brand & Model
Talk about our customer service and loyality program
Talk to the management to match the same price
All the Above
Under which category smart TV is updated?
Home Appliances
Home Entertainment
Kitchen Appliances
All the Above
What is the resolution of UHD & Full HD?
3840*2160 & 1920*1080
2840*3160 & 1980*1080
3860*2160 & 720*1080
All the Above
Expansation of UHD & OLED
Ultra High Defination & Organic Light Emitting diode
Ultra High Density & Organic Light Emitting direct
Ultra Higest Defination & Organic Light Evolution Display
All the above
A `Call Centre' is -.
A place where Salesmen meet every day
A Training Centre
A Back Office set up where customer queries are answered
Customers' meeting place
Who wrote National Anthem?
Rabindranath Tagore
Valbhai Patel
Sarogini Naidu
All the Above
Advertisements are required for?
Boosting the production levels
Motivating the employees
Boosting the sales
All the above
Dasara is popular in which State?
Karnataka
Tamil Nadu
Andra Pradesh
Kerala
What do you consider good customer service?
Number of reaped customer
Number of reference customer given by existing customer
Less number of complaints
All the above
Why do you want to work in retail
Learning crucial skills including customer service.
Easy Job
Good friendly timings
All the above
What is the top most priority in retail?
Communication skills
Self motivated
Positive attitude
All the above
Important values of life?
Intigrity, speed ,passion ,commitment,loyal.
Unruly behaviour,Attitude, speed, passion.
Misguiding
All the above
RO + UV + UF + TDS water purifier is suitable for which water condition?
Municipal Water/ Corporation Water/ Kaveri Water
Borewell
Mixed Water
All the above
Smart Tv comes with bellow features..
HD LED, USB, HDMI, SLIM LED IPS panel.
FHD TV, USB, HDMI, SLIM LED, 178' Viewing angle.
Internet Tv, Live cast, Apps, Youtube, web browser.
All the above
LG washing machine has......... Technology?
Active wash technology
Eco Bubble Technology
6 Motion direct drive technology
6th sense technology
