wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Mangalore FM

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

How do you motivate the team?

a)

You tell them to achive traget or leave the job.

b)

Appriteate them on Acheivement & motivating them for doing better.

c)

Trageting them personally and warning them.

d)

All the above

2.

How do you Increase the Footfalls?

a)

By Suggesting the management with new ideas.

b)

Following up with old customers for new offers and by better cstomer service for repeated Sales.

c)

By do activity near by crowded area's like apartment/Companies/Theaters etc.

d)

All the above

3.

How do you Increase the Sales of the Store?

a)

By Conducting training on Category which degrowthing.

b)

Change the display of the Store

c)

Sharing the new ideas to management to improve the store Sales

d)

All the above

4.

What do you mean by Qualitative Manpower?

a)

Better Communication, good product knowledge,self motivated and Team player.

b)

Staff's which gives you sales acheivement with Attitude.

c)

Good product knowledge ,casual attitude and Ego.

d)

All the above

5.

How do you calculate Growth in Sale?

a)

By Calculating Target Vs Acheivement

b)

By Comparing over Last year

c)

By Comparing over Last year & Achieving present target

d)

All the above

6.

How do you convince a customer when competitor is offering better price?

a)

Understand the Customer profile & offer them other brand & Model

b)

Talk about our customer service and loyality program

c)

Talk to the management to match the same price

d)

All the Above

7.

Under which category smart TV is updated?

a)

Home Appliances

b)

Home Entertainment

c)

Kitchen Appliances

d)

All the Above

8.

What is the resolution of UHD & Full HD?

a)

3840*2160 & 1920*1080

b)

2840*3160 & 1980*1080

c)

3860*2160 & 720*1080

d)

All the Above

9.

Expansation of UHD & OLED

a)

Ultra High Defination & Organic Light Emitting diode

b)

Ultra High Density & Organic Light Emitting direct

c)

Ultra Higest Defination & Organic Light Evolution Display

d)

All the above

10.

A `Call Centre' is -.

a)

A place where Salesmen meet every day

b)

A Training Centre

c)

A Back Office set up where customer queries are answered

d)

Customers' meeting place

11.

Who wrote National Anthem?

a)

Rabindranath Tagore

b)

Valbhai Patel

c)

Sarogini Naidu

d)

All the Above

12.

Advertisements are required for?

a)

Boosting the production levels

b)

Motivating the employees

c)

Boosting the sales

d)

All the above

13.

Dasara is popular in which State?

a)

Karnataka

b)

Tamil Nadu

c)

Andra Pradesh

d)

Kerala

14.

What do you consider good customer service?

a)

Number of reaped customer

b)

Number of reference customer given by existing customer

c)

Less number of complaints

d)

All the above

15.

Why do you want to work in retail

a)

Learning crucial skills including customer service.

b)

Easy Job

c)

Good friendly timings

d)

All the above

16.

What is the top most priority in retail?

a)

Communication skills

b)

Self motivated

c)

Positive attitude

d)

All the above

17.

Important values of life?

a)

Intigrity, speed ,passion ,commitment,loyal.

b)

Unruly behaviour,Attitude, speed, passion.

c)

Misguiding

d)

All the above

18.

RO + UV + UF + TDS water purifier is suitable for which water condition?

a)

Municipal Water/ Corporation Water/ Kaveri Water

b)

Borewell

c)

Mixed Water

d)

All the above

19.

Smart Tv comes with bellow features..

a)

HD LED, USB, HDMI, SLIM LED IPS panel.

b)

FHD TV, USB, HDMI, SLIM LED, 178' Viewing angle.

c)

Internet Tv, Live cast, Apps, Youtube, web browser.

d)

All the above

20.

LG washing machine has......... Technology?

a)

Active wash technology

b)

Eco Bubble Technology

c)

6 Motion direct drive technology

d)

6th sense technology