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WorksheetsMFS BE 2
Total questions: 10
Worksheet time: 20mins
Name
Class
Date
1.
TAT for KESC bills
a)
1 working day
b)
4 working days
c)
Live Call Transfer
d)
No complaint
2.
Customer want to block his visa debit card on temporary Basis - Activity in E-Front is
a)
Active to Warm
b)
Live Call Transferred
c)
Active to Hot
d)
None of Above
3.
what will be the TAT of bachat account if customer is subscribed but balance is not being posted
a)
Live Call Transfer
b)
90 Min
c)
1 Working Day
d)
1 Working Hour
4.
Customer paid bill after due date or Maturity date than complaint will be locked in
a)
RTG Portal
b)
E-Front - Creator Tab
c)
None of the Above
d)
E-Front - MFS Tab
5.
BEEF transaction are shown in cps as
a)
UBP
b)
B2B
c)
G2P
d)
Load
6.
The customer can upgrade the level 2 by depositing CNIC and Proof of income at Jazz point
a)
true
b)
false
7.
Which Bill payment option is not available at JAZZ CASH APP
a)
Water
b)
Electricity
c)
Internet
d)
No option
8.
Conversation skills in a professional settings does not include
a)
tone of voice
b)
being clear
c)
being concise
d)
using slang
9.
Total fee for Send Money from CNIC to CNIC from 2,500 to 4000 is
a)
Rs 130
b)
Rs 180
c)
Rs 150
d)
Rs 100
10.
Receiving International Remittance is free of cost
a)
true
b)
false
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