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what your employer expects 2

Total questions: 20

Worksheet time: 12mins

Name
Class
Date
1.

Guiding set of moral values.

a)

attitude

b)

self-esteem

c)

socialiabilty

d)

ethics

2.

Your co-worker asks you to cover for him so he can sneak out of work early to go to his son’s softball game. Do you agree? If he went anyway, would you keep silent?

a)

yes i agree, i would keep silent

b)

no i do not agree, i would tell a supervisor

3.

Your company is working on developing a new product, and you discuss it with a friend. Which quality have you failed to observe?

a)

Confidentiality

b)

Loyalty

c)

Honesty

d)

Integrity

4.

which of the following is an example of ethics in the workplace?

a)

leaving work early for a movie

b)

talking on the phone with friends while on the clock

c)

clocking in on time

5.

An example of loyalty is not ____.

a)

Stealing from the company

b)

Being late for work

c)

Criticizing your supervisor's decisions

d)

Being rude to coworkers

6.

Which of the following is an example of unethical behavior in the workplace?

a)

Arriving at work early

b)

Using the company's computer to shop online

c)

Proofing the report you wrote to check for errors

d)

Not making personal phone calls while at work

7.

Which of the following shows courtesy to a customer?

a)

Telling a customer you cannot help them because you are going on break

b)

Putting a customer on hold and then forgetting about them

c)

Laughing at the way a customer is dressed

d)

Telling a customer where an item is in the store and walking with them to make sure they find it

8.

Pointing out a weakness to bring about improvement.

a)

attitude

b)

courteous

c)

constructive criticism

d)

ethics

9.

It is important to have a good ____________ to be successful in your career.

a)

attitude

b)

hairstyle

c)

car

10.

It is important to be at work every day and on time unless you are sick or have a family emergency.

a)

true

b)

false

11.

_________________________ is essential at work because you must be able to work with others, especially if you don’t always agree with them.

a)

confidence

b)

honesty

c)

communication

12.

Is it wrong to use company e-mail for personal reasons?

a)

yes

b)

no

13.

Standing in line at a café you notice the man in front of you drop a $5 bill out of his wallet and onto the floor. After looking around it seems like no one else, including the man in front of you, saw the bill fall. What do you do?

a)

Consider it karma for the $10 you lost last month on the subway, pick it up when you get to the counter and use it to pay for your latte.

b)

Tap the man on the shoulder and tell him that he accidentally dropped some money

c)

Pick up the $5 bill and put it in the tip jar when you reach the counter. After all, that guy was really rude to the barista and didn’t even tip him

d)

Leave the bill on the floor and say nothing, figuring either the guy will come back for it or someone who needs it more will find it.

14.

One of the people you have just hired seems to be attracted to you, and you are attracted to this person. Both of you are single. Would you:

a)

Ask the person out on a date

b)

Have only a professional relationship with the person.

c)

Ask the person if your intuition is correct, and if it is, discreetly pursue a romantic relationship

15.
Which is an example of a person who has a positive attitude on the job?
a)
Greets every customer
b)
Greets every customer with a smile
c)
Notices every customer
d)
Ignores customers
16.
What might an employer do when a worker arrives late or leaves early?
a)
Subtract pay
b)
Give a warning
c)
Document the tardiness or leave early
d)
All of the above
17.
Making oneself do what is necessary is termed as:
a)
Initiative
b)
Self management 
c)
Integrity
18.
Making personal phone calls at work is...
a)
Ethical
b)
Unethical
19.

Your company is working on developing a new product, and you discuss it with a friend. Which quality have you failed to observe?

a)

Confidentiality

b)

Loyalty

c)

Honesty

d)

Integrity

20.

One's feelings of high or low self-worth

a)

attitude

b)

self-esteem

c)

punctuality

d)

initiative