WorksheetsCall Center Quiz 1
Total questions: 10
Worksheet time: 10mins
Name
Class
Date
1.
JAZZ whatsapp service is only for Commercial users
a)
true
b)
false
2.
Billing information received using JAZZ WHATSAPP is as per details updated at CRM
a)
true
b)
false
3.
Jazz whatsapp number is
a)
2147483647
b)
2147483647
c)
2147483647
d)
2147483647
4.
Customer can invite friends at JAZZ WORLD and can win free minutes
a)
true
b)
false
5.
New sim cannot be purchased by JAZZ WORLD
a)
true
b)
false
6.
A new customer will get a login bonus on JAZZ WORLD APP
a)
500MB
b)
200MB
c)
300MB
d)
400MB
7.
Jazz WORLD APP is available in URDU as well
a)
true
b)
false
8.
Jazz Prepaid users will now also be able to view their recharge history with the dates only
a)
true
b)
false
9.
How many complaints one user can submit in 24 hours for his primary number
a)
3
b)
5
c)
6
d)
1
10.
''Let's resolve this together'' is an example of:
a)
Probing technique
b)
Passive behavior
c)
I-statement technique
d)
Diplomatic language
100 %
