WorksheetsCommunication
Total questions: 12
Worksheet time: 6mins
Emotional awareness
understanding feelings
understanding how you look
understanding how to cook
____________________ is the most important part of
communicating.
Talking
Listening
Reading
Nonverbal communication is
made up of facial expressions, or the look on your face, body language or movements.
talking
To improve your emotional awareness
you should have patience
you should have sympathy
you should have have empathy.
To improve your emotional awareness
you should have a job
you should operate on trust
you should gossip
To improve your written communications in the
workplace, you should
avoid slang and abbreviated words.
use text
use code words
To improve your written communications in the
workplace, you should
write in cursive
write legibly
consider you tone
When listening to someone in the workplace, you should
focus on the person speaking
focus on the people around you
talk on your cell phone
When listening to someone in the workplace, you should
wait for your turn to speak
interrupt them
ignore them
When you are handling a difficult situation at work, you
should
keep your mouth shut
give and receive criticism
tell everybody
When you are handling a difficult situation at work, you
should
say "yes"
say "no"
say " I don't care"
Written communication should be
incomplete
confusing
clear and concise
