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RO64: Marketing and Enterprise LO1 + Advances

Total questions: 40

Worksheet time: 30mins

Name
Class
Date
1.

Select 2 ways to carry out Primary market research

a)

Books

b)

Surveys

c)

Purchased research

d)

Questionnaires

2.

Select 2 ways to carry out secondary research

a)

Focus Groups

b)

Books

c)

Governments statistics

d)

Observations

3.

analyse 2 benefits of carrying out primary market research rather than secondary market research

a)

You don't have to carry out the market research yourself

b)

Research will be tailored to the needs of the business and answer its specific requirements

c)

The results are more likely to be up to date

d)

You can gain the research from using the internet.

4.

Explain what the term 'focus group' means?

a)

A method of research where a business will test/sample a product with a group of selected consumers.

b)

A method of research where questions are asked on paper

c)

A method of research where a group of people are asked their views and opinions on a particular topic

d)

A method of research where a scale is used to gain customer feedback.

5.

Explain what the term 'Consumer Trial' means?

a)

A method of research where a business will test/sample a product with a group of selected consumers.

b)

A method of research where questions are asked on paper

c)

A method of research where a group of people are asked their views and opinions on a particular topic

d)

A method of research where a scale is used to gain customer feedback.

6.

Explain what the term 'Survey' means?

a)

A method of research where a business will test/sample a product with a group of selected consumers.

b)

A method of research where questions are asked on paper

c)

A method of research where a group of people are asked their views and opinions on a particular topic

d)

A method of research where a scale is used to gain customer feedback.

7.

Explain what the term 'Questionnaire' means?

a)

A method of research where a business will test/sample a product with a group of selected consumers.

b)

A method of research with open and closed questions are asked and customer complete the research method on paper.

c)

A method of research where a group of people are asked their views and opinions on a particular topic

d)

A method of research where a scale is used to gain customer feedback.

8.

State what the A stands for in market segmentation.

a)

Age

b)

Arrangements

c)

Appearance

d)

Attitude

9.

State what the O stands for in market segmentation.

a)

Orientation

b)

Occurrence

c)

Occupation

d)

Obedient

10.

What does the G stands for in market segmentation.- 2 answer

a)

Geography

b)

Gender

c)

Geographic

d)

Geometric

11.

A method of research where a business will gather data from its source for its own specific reasons

a)

Secondary Research

b)

Primary Research

12.

A method of research where a business uses information that has already been gathered

a)

Secondary Research

b)

Primary Research

13.

Filling in the missing word

A ___________ is something that a person would die if they did not have it. This includes things like food, water, and shelter.

a)

Want

b)

Need

14.

Filling in the missing word

A ___________ is something that people desire to have, that they may, or may not, be able to obtain.

a)

Want

b)

Need

15.

Why is it important to know your customers? - select 4 answers

a)

Repeat business, increasing sales and profits

b)

To support decision making

c)

Customer loyalty and commitment

d)

Effective promotion and advertising

e)

Image, reputation, popularity, well known

16.

You are designing a new product - A new dress for a girl. Select the correct segmentation for market research.

a)

Gender

b)

Age

c)

Income

d)

Occupation

17.

Which of the following may be a reason for a small business to complete market research?

a)

To advertise for a new sales manager

b)

To aid decision-making about their product

c)

To help track stock levels

d)

To inform staff of changes to their product

18.

You are planning to take over the franchise of a local grocery store called ‘Proctor’s Supplies’ and you are drafting a business plan.

Identify which list of items should be detailed in your business plan.

a)

business strategies

sales plan

competitors names

marketing plan

financial forecasts

b)

the business objectives

business strategies

sales plan

product details

financial forecasts

c)

the business objectives

business strategies

sales plan

marketing plan

financial forecasts

d)

business ownership

business strategies

sales plan

marketing plan

financial forecasts

19.

Which letter on the diagram above shows the break-even point for the product?

a)

A

b)

B

c)

C

d)

D

20.

Which of the following tasks would be carried out by the Marketing function of a business?

a)

Allocating financial resources

b)

Finding out customer opinions

c)

Planning Production

d)

Selecting new employees

21.

A sole trader decides to advertise their business using social media

Name one key feature of advertising using social media is that:

a)

It will only be seen by people aged under 25

b)

It is time-consuming to change details on existing advertising

c)

It is low cost to keep details up-to-date

d)

It can only target people in the local area

22.

Explain how many people are in a sole trader business?

a)

4

b)

1

c)

2

d)

2

23.

A business owned by 2 or more people who share the profits is known as..?

a)

Liability company

b)

Partnership

c)

Franchise

d)

Sole Trader

24.

An agreement where a business grants another business the right to use its trade-name. For example opening up another branch under their name is called...?

a)

Limited Liability

b)

Franchise

c)

Partnership

d)

Sole Trader

25.

What is the definition for a Business Plan?

a)

A document that outlines a strategy used by a business to try and make a product stand out against competitors.

b)

A document that outlines the a pricing strategy that takes into account the prices charged by competitors in the same industry.

c)

A document that outlines the aims of a business and how it intends to achieve those aims. It is a plan which details the physical, human and financial planning, and the intended operations.

d)

A document that outlines the cost that does not vary with output

26.

Select correct responses. Sources of Finance?

Laura wants to set up her own business. Name 2 sources of finance she could consider which don't incur (add) a interest amount added onto the finance.

a)

Small business grants

b)

Friends and Family

c)

Bank Loan

d)

Own savings

27.

Select correct responses. Sources of Finance?


Where can Sally gain a large amount of money from?

a)

Friends and family

b)

Loan

c)

Crowd funding

d)

business angels

28.

Who would deal with

-research of market

-finding out customers requirement

-dealing with Product, price, place and promotion

a)

Human Resources

b)

Market Research

c)

Operations

d)

Finance

29.

What is the total for the following - Breakeven calculation


•Fixed costs £1200

•Variable costs £15

•Selling price £20

a)

£240

b)

£25

c)

-£240

d)

£2000

30.

What does USP stand for?

a)

Unique starting Point

b)

Unique Selling Point

c)

Underestimated Strategy Pricing

d)

Universal Selling Plan

31.

Which of the following are types of customer feedback techniques available to business start-up? - select 3

a)

Online surveys

b)

Questionnaires

c)

Social Media

d)

Focus Groups

e)

Comment cars (customers)

32.

What methods do you think you could use to attract and retain customers - select 3 responses

a)

Feedback through questionnaires

b)

Leaflets

c)

Social Media

d)

Radio

e)

Face to face

33.

What does BOGOF stand for?

a)

Brought one get one free

b)

Buying often Goes out for Free

c)

Buy one get one free

d)

Batch one get one free

34.

what do you think the M stands for in the product life cycle?

a)

Maturity

b)

Male

c)

Meaning

d)

Mindful

35.

Which of the following would be effective in attracting and retaining customers in a mobile phone sales franchise?

a)

A delivery fee is charged on all new phones

b)

A single brand of phone is sold

c)

An extended warranty is offered on all phones

d)

Phone sales are by appointment only

36.

If you advertised your intended new business on different social media platforms and asked a large number of people to invest money into the business, you would be looking for which source of capital?

a)

A group loan

b)

Business angel financing

c)

Crowdfunding

d)

Bank Loan

37.

Which of the following would be included in a business plan for a start-up business?

a)

A review of the business objectives set last year

b)

Sales during the last 12 months

c)

Profits during the last 12 months

d)

Profit forecasts for the next 12 months

38.

Which of the following means 'crowdfuncding''.

a)

A strategy used by a business to try and extend the product lifecycle when a product reaches the maturity stage.

b)

The flow of money into (inflows) and out of (outflows) a business.

c)

A cost that does not vary with output. For example, rent.

d)

A source of finance where a project is funded through contributions from a large number of people who all invest relatively small amounts of money.

39.

Select correct responses. Sources of Finance?


Laura have decided to secure a bank loan, however they have asked for her house. What is the correct term for this?

a)

Grant

b)

Assets

c)

Security

d)

Distribution

40.

Which 3 factors to consider when pricing a product to attract and retain customers? - 3 answers to select

a)

Income levels of target customers

b)

Price of competitor products

c)

Layout of the store

d)

Cost of product