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WorksheetsCommunication
Total questions: 23
Worksheet time: 12mins
Informal communication is..
communication that takes place within prescribed organizational work arrangements
communication that is not defined by the organization's structural hierarchy
Formal communication is..
communication that takes place within prescribed organizational work arrangements
communication that is not defined by the organization's structural hierarchy
Communication between people inside the business is..
Internal Communication
External Communication
Upward Communication
communication flows between people inside and outside the organization..
Internal Communication
External Communication
Upward Communication
Downward communication
Communication that flows from lower to higher levels in an organization is horizontal communication.
True
False
expressing ideas to others by using spoken words
Verbal
Written
Visual
any communication that must be read
Verbal
Written
Visual
communication through the visual cues, such as pie charts etc
Written
Verbal
Which is NOT a barrier to effective communication?
Timing
Info Overload
Customers
Lack of Trust
To avoid information overload a method to overcome it could be..
Use of Jargon
Use simplistic language
Post on social media
Avoid Written communication
An Advantage of effective communication is..
Productivity
Cost
Improved decision making
Stress reduction
EDI stands for?
Electronic Data Interchange
Electric Date Information
Eccentric Data Introduction
None of the above
Which of these is important for good communication?
Read and write well
Be honest
Use appropriate language
All of the above
the minimum number of people that must be present at the meeting before it can start.
Statutory number
Quorum
Quantum
None of the above
AOB stands for?
And Other Business
Anticipated Office Business
Allied Overseas Bank
Any Other Business
A ________ is a brief written note about a particular issue within a business
Letter
Memo
Bar Chart
Telegram
Data Protection Act is associated with what years?
1987/2004
1988/2003
1888/2003
2009/2020
GDPR stands for?
General Data Provision Regulation
General Data Protection Regulation
General Decsions Protection Regulation
Goal Data Protection Regulation
Which of these is not a function of the Data protection commissioner?
Issue a Information Notice
Issue a Enforcement Notice
Keep Register of Data Controllers
All of the above
E-Commerce is buying and selling via the Internet.
True
False
EGM stands for?
Extraordinary General Meeting
Emergency General Meeting
Example General Meeting
Easy General Meeting
AGM must be held ____ a year.
Twice
Once
EGM's are used to discuss...
Weekly Sales
Non - Urgent Issues
Urgent Matters
None of the above
