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Total questions: 89

Worksheet time: 51mins

Name
Class
Date
1.

Supervisors are expected to be role-models. The best way to inspire others is..

a)

To work hard.

b)

To show how much you care, and show your work effort

c)

To show how much of a leader you are.

2.

A leader is..

a)

Somebody who steps up when help is needed.

b)

Made naturally to guide others.

c)

Somebody with good attributes.

d)

I don't know. I'm not a leader!

3.

A supervisor can have mini-courts. True, or false?

a)

True.

b)

False.

c)

Depends.

4.

Supervisors are able to rank up.

a)

By Promotion.

b)

No.

c)

Yes.

5.

Supervisors get promoted by being one for a long time.

a)

Yes.

b)

No.

6.

Why do you want to be a Supervisor?

a)

To help others.

b)

To help the DA.

c)

To be higher ranked.

d)

To be called a supervisor.

7.

What activity is involved under the PLANNING function?

a)

Scheduling

b)

Budgeting

c)

Programming

d)

All of the above

8.

What is NOT a leadership style?

a)

Charismatic

b)

Consultative

c)

Transactional

d)

Democratic

9.

Democratic Leadership is also known as

a)

People-oriented Leadership

b)

Participative Leadership

c)

Consultative Leadership

d)

Transactional Leadership

10.

This management function aims to put plan into effect

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

11.

Competency-based Interviewing is also known as...

a)

Performance Interviewing

b)

Behavior Event Interviewing

c)

Panel Interview

d)

Structured Interview

12.

Roles of a supervisor

a)

Coach

b)

Advocate for Management

c)

Mentor

d)

All of the above

13.

Menurut perkembangan industri, saat ini kita berada pada era industri?

a)

Industri 1.0

b)

Industri 2.0

c)

Industri 3.0

d)

Industri 4.o

14.

Yang BUKAN arti peran ‘Leading’ sebagai seorang Supervisor adalah…

a)

Memahami diri sendiri

b)

Effective communication

c)

Leadership style

d)

Penilaian kinerja

15.

Tindakan para anggota tim yang akan mengikuti Pemimpinnya karena prestasi atau hasil yang di raih oleh pemimpin merupakan level kepemimpinan :

a)

Level 1

b)

Level 2

c)

Level 3

d)

Level 4

16.

‘Triangle of Success’ terdiri dari :

a)

Knowledge, Skill, Leadership

b)

Knowledge, Skill, Attitude

c)

Skill, Attitude, Leadership

d)

Leadership, Achievement, Knowledge

17.

Supervisors can be demoted because of..?

a)

Continuing to miss interviews

b)

Acting as if you are better due to your rank.

c)

Following direct orders from your senior supervisors.

d)

Not cooperating with your fellow Supervisors.

18.

Some supervisors can become Imperial Officers, but, they can still be..

a)

Supervisors.

b)

Helpful.

c)

Informative.

d)

Graders.

19.

In the case an answer is leaked, you-

a)

Report it to an HR

b)

Report it to a fellow Supervisor

c)

Cancel your specific booth

d)

Cry

20.

What family is Agates part of?

a)

Quartz

b)

Sodium

c)

Olivine

d)

Chalcedony

21.

How many Supervisors have we seen?

a)

1; Holly Blue Agate

b)

2; Agate, and Jasper

c)

1; Peridot's Manager

d)

2; Agate, and Peridot's Manager

22.

Supervisors are entrusted to-

a)

Grade interviews

b)

Look at answers

c)

Help gems

d)

Rank gems

23.

Supervisors cannot be promoted

a)

True

b)

False

24.

Jasper is a Supervisor.

a)

True

b)

False

25.
When someone keeps their word and follows through with a task
a)
courage
b)
dependability
c)
decisiveness
d)
endurance
26.
is the quality that makes a person able to face danger or difficulty bravely
a)
dependability
b)
decisiveness
c)
courage
d)
enurance
27.
the ability to make decisions promptly and to communicate them clearly and confidently
a)
dependabilty
b)
courage
c)
decisiveness
d)
endurance
28.
is to be able to do something for a long periods of time and be willing to withstand stress, pain, or hardship
a)
dependabilty
b)
courage
c)
decisiveness
d)
endurance
29.
a very strong positive feeling
a)
honesty
b)
enthusiasm
c)
initiative
d)
inspiring
30.
is not lying, stealing or cheating: being genuine
a)
enthusiasm
b)
honesty
c)
initiative
d)
inspiring
31.
is the ability to begin or carry out a task or plan without being told to do so
a)
enthusiasm
b)
honesty
c)
initiative
d)
inspiring
32.
is to cause someone to set and reach positive goals for themselves
a)
enthusiasm
b)
honesty
c)
initiative
d)
inspiring
33.
is a person with strong character, sound moral principals, and complete honesty
a)
integrity
b)
judgement
c)
justice
d)
knowledge
34.
is an opinion or decision that is made by thinking it through clearly
a)
integrity
b)
judgement
c)
justice
d)
knowledge
35.
is giving a reward or punishment fairly and consistently based on the facts
a)
integrity
b)
judgement
c)
justice
d)
knowledge
36.

True or False: Communication is more than just talking face to face?

a)

True

b)

False

37.

What is Body Language?

a)

Postures, gestures, and facial expressions.

b)

The exchange of information through the use of words.

c)

Your words say one thing but your body language say another.

d)

Speak from your point of view.

38.

Good listening skills include what?

a)

Smiling and waving at people

b)

Yelling loud at people

c)

Writing in slang.

d)

None the above.

39.

Hearing, thinking about and responding to another person’s message is

a)

“I” Message

b)

Active Listening

c)

Body Language

d)

Mixed Messages

40.

Three Styles of Communication

a)

Aggressive, Active Listening, communication

b)

Passive, “I” Messages, Assertive

c)

Aggressive, passive, and assertive

d)

None of the above

41.

When a person states his/her position in a firm but positive manner is

a)

Aggressive

b)

Assertive

c)

Passive

d)

None of the above

42.

The exchange of information through the use of words or actions is

a)

Active listening

b)

Body language

c)

Communication

d)

Aggressive

43.

A situation in which your words say one thing but your body language says another is

a)

An “I” Message

b)

A mixed message

c)

Body Language

d)

Active listening

44.

A person who has a tendency to give up, or give in without standing up for their rights and needs

a)

Aggressive

b)

Assertive

c)

Communication

d)

Passive

45.

A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as

a)

Asserive

b)

Active listener

c)

Aggressive

d)

Passive

46.

Which communication style is the most effective?

a)

Aggressive

b)

Passive

c)

Assertive

47.

Which of the following is considered a speaking skill?

a)

Make clear, simple statements

b)

Paying attention

c)

Rereading your words before you send a message

48.

Which of the following is considered a listening skill?

a)

Thinking before you speak

b)

Writing clear, simple statements

c)

Paying attention

49.

Characteristics of communication skill

a)

Two person

b)

Exchange ideas

c)

Direct and indirect communication

50.

what is direct communication

a)

Face to face

b)

Via email

c)

Via chat

d)

Body languange

51.

Less possibility of dissortion of information is

a)

Benefit of communication skill

b)

Differences of non verbal communication

c)

Benefits of verbal communication

d)

Differences of verbal communication

52.

What body language shows you are listening

a)

Turning away from the speaker

b)

Nodding and making eye contact

c)

Looking out of the window

d)

Chatting to people

53.

Someone is telling you about an accident they’ve had. How would you react?

a)

Look pleased

b)

Look behind you

c)

Look concerned

d)

Look angry

54.

You have a discussion with a friend about politics. You don’t agree with them. What should you do?

a)

Change the subject

b)

Say what you believe

c)

Get angry with your friend

d)

Feel loved

55.

What are soft skills?

a)

Personal skills outside of the qualifications for the job

b)

Qualifications required to do the job

56.

Which of the following is an example of a soft skill

a)

Certification

b)

Specialized skills

c)

Communication skills

d)

Computer skills

57.

What are some qualities that employers want? Select all that apply.

a)

being tall

b)

trustworthy

c)

punctual

d)

reliable

58.

Which of the following is NOT one of the suggested strategies for preparing for your job interview?

a)

Conduct research on the company/ industry.

b)

Prepare answers to possible interview questions.

c)

Gather key resources such as extra resumes and reference list to take with you.

d)

Research salaries so you can ask about salary and benefits at the beginning of the interview.

59.

How should you dress for an interview?

a)

Neat and professional

b)

Casual

c)

Boots and Overalls

d)

Jeans and a T-Shirt

60.
How early should you be to a job interview? 
a)
2-3 min.
b)
5-10 min.
c)
10-15 min.
d)
None of these
61.
Why should you bring extra copies of your resume and cover letter?
a)
You should not bring extra copies
b)
Because you want to show off to the interviewers
c)
In case you never sent it to them in the first place
d)
In case there are more people interviewing you, you can offer it to them
62.

Offer the interviewer a firm ____________.

a)

handshake

b)

look

c)

slap

d)

Nothing, sit down to begin the interview

63.

What are the three most important keys to success in interviews?

a)

Good perfume/ cologne, nice smile, fresh breath

b)

Making eye contact, showing enthusiasm, speaking clearly

c)

Good posture, nice hair, friendly approach

64.

When an employer asks a question what should you do first?

a)

Say the first thing that comes to mind

b)

Think before you speak to provide a well throughout answer

c)

Sit in silence for 5 minutes to develop the best possible answer

d)

Avoid the question and try to move on

65.

True or False.

It is acceptable to badmouth your former employer during an interview.

a)

True

b)

False

66.
If you had issues with a previous boss or co-worker, and they ask you why you didn't get along, what would be an appropriate answer? 
a)
"They wanted me to do too much."
b)
"Our leadership styles just did not match up."
c)
"I disagreed with what they wanted most of the time."
d)
"They didn't know what they were doing, so I tried to correct them."
67.

Why should you ask questions during the interview?

a)

It shows you are really interested in the job.

b)

It shows you are friendly.

c)

It shows you are picky.

68.

Which of the following is NOT one of the most common mistakes job-seekers make during job interviews:

a)

Limp, clammy handshake

b)

Over-emphasis on money

c)

Lack of interest and enthusiasm

d)

Too much knowledge of the company

69.

What is communication?

a)

process of understanding and sharing ideas, opinions or information

b)

process of knowing and sharing ideas, opinions or information

c)

process of applying and sharing ideas, opinions or information

d)

process of remembering and sharing ideas, opinions or information

70.

What is the important of communication skill?

a)

to understand basic communication pattern at workplace

b)

to ignore what is said by others

c)

to pay less attention to the person's respond

d)

to ignore nonverbal clues

71.

True or False

When you disagree with an employer, or coworker it is important to respect their point of view

a)

True

b)

False

72.
A lot of people always say that they don't have time to do what they want or need to do when in fact
a)
They know how to organise their activities
b)
They don't know how to calculate their activities
c)
They don't know how to organise their activities
d)
They don't know how to reduce their activities
73.
.................................. will benefit you in many ways. 
a)
Cool time management
b)
Proper time management 
c)
Suitable time management
d)
Cozy time management
74.
We have to figure out _______________________
a)
How much time we spend on our activities
b)
How much money we spend on our activities
c)
How much time we do our work
d)
How much money we spend on ourselves
75.
We can't forget to schedule time for ___________________________. 
a)
studying and homework
b)
sleeping and eating
c)
party and camping
d)
rest and relaxation
76.
We have to put the most ____________ tasks at the top, even if we are scared to do those tasks. 
a)
trivial
b)
essential
c)
easy
d)
difficult
77.
It's said that if we find ourselves wasting time on unimportant things, we have to stop and ____________________________.
a)
relax and calm down
b)
check our to-do list and get back on track.
c)
start doing other things.
d)
think back what should we do.
78.
If we complete our activities on time, it will __________________________.
a)
Boost our productivity and enhance work performance
b)
Decrease our productivity and decline work performance
c)
make our life easier
d)
make us have more work or task to do
79.
What is the meaning of the word 'tackle'?
a)
eradicate
b)
deal with
c)
destroy
d)
build
80.
Hotel Management
a)
professional management techniques used in the hospitality sector
b)
a large hall for holding exhibitions
c)
a set of room designated for one person's use for particular purpose
d)
the number of rooms available for use on a given day
81.
Room Rate
a)
a female domestic servant
b)
a roadside hotel that is designed primarily for motorist
c)
the caretaker of an apartment home or small hotel
d)
the rate charged for a hotel room
82.
Guest
a)
an upscale hotel that cost more than a typical hotel
b)
the number of rooms available for use on a given day
c)
a person who is invited to visit the home or take part in a function organized by another
d)
an accommodation offered by an inn, hotel, or private home, that offers a room for the night and breakfast the next morning.
83.
Concierge
a)
a set of rooms designated for one person's use for particular purpose
b)
the caretaker of an apartment home or small hotel
c)
a guest who needs to stay for an extended period of time.
d)
the average rental income per paid occupied room in a given time period
84.
Continental Breakfast
a)
the rate charged for a hotel room
b)
a large hall for holding exhibitions
c)
an establishment providing accommodations, emails, and other services to travelers.
d)
a light breakfast
85.
Exhibit Hall
a)
chief manservant of a house
b)
the rate of a hotel room offered to people traveling as a group
c)
a large hall for holding exhibitions
d)
reserved in advanced
86.
Motels
a)
the average rental income per paid occupied room in a given time period
b)
a place that is a popular destination for vacations
c)
an establishment providing accommodations, emails, and other services to travelers.
d)
a roadside hotel that is designed primarily for motorist
87.
Suite
a)
a set of rooms designated for one person's use for particular purpose
b)
a place that is a popular destination for vacations
c)
the number of rooms available for use on a given day
d)
an authorization granted by a government or company to an individual or group that enables them to carry out specified activates
88.
Luxury Hotel
a)
a person responsible for controlling all or part of a company
b)
a female domestic servant
c)
a place that is a popular destination for vacations
d)
an upscale hotel that cost more than a typical hotel
89.
Hotel
a)
a light breakfast
b)
an establishment providing accommodations, emails, and other services to travelers.
c)
reserved in advanced
d)
someone who works and services people in the laundry room or a hotel

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