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Market Research (YR 10)

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which of the following is the BEST definition of market research?

a)

Process of gathering information about customers wants and needs

b)

Finding what competitors charge

c)

Finding out what competitors have on their website

d)

Reading newspaper reports about the economy

2.

Which of the following is NOT true about primary research?

a)

Includes questionnaires and interviews

b)

Is carried for the specific business

c)

It is cheap to carry out

d)

It can include closed, option or open questions

3.

Which of the following is NOT true about secondary research?

a)

It involves qualitative and quantitative data

b)

It takes a long time to gather and analyse

c)

It includes looking at competitors online

d)

It is cheaper than primary research

4.

Which of the following would be considered an option question?

a)

Do you like cake? YES or NO

b)

Rate your view of the service out of 10

(1 is poor - 10 is excellent)

c)

How did you find your visit here today?

d)

Are you a UK taxpayer? YES or NO

5.

Which of the following would be benefits of open questions?

a)

You gather in depth opinions

b)

Respondents can tell you what they really think

c)

Summarising key findings can be challenging

d)

Data analysis would take longer

6.

Which of the following is NOT a method of primary research?

a)

Interview

b)

Focus group

c)

Observation

d)

Online research

7.

Which of the following is NOT a method of secondary research?

a)

Online research

b)

Interviews

c)

Market reports

d)

Newspaper articles

8.

Which of the following are benefits of PRIMARY research?

a)

Results will be specific for your business

b)

Opinions will be gathered from your customers or potential customers

c)

Results can be time consuming to analyse

d)

Can help you understand and better meet the needs of your customers

9.

Which of the following are benefits of SECONDARY research?

a)

Quick and easy to carry out

b)

Cheaper than primary research

c)

May not relate directly to your specific customers

d)

May be out of date

10.

Which of the following is a drawback gathering feedback from customers online?

a)

Feedback can be gathered and updated regularly

b)

Can be cheap and easy to carry out

c)

Many people like the opportunity to give feedback to businesses

d)

People tend to express extremes of opinion