wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

2019 Fall Final

Total questions: 60

Worksheet time: 30mins

Name
Class
Date
1.
Attitude is part of your performance.
a)
True
b)
False
2.
Which software class can be used for cloud-based backups?
a)
Software as a service
b)
software defined storage
c)
software defined networking
d)
augmented reality
3.
Which Best describes the digital revolution?
a)
The group of people who extensively use digital devices and embrac the newest digital tech
b)
The ever expanding progression of tech, economics and cultural changes brought about by computers
c)
the branch of info tech professions that protect computer systems
d)
the advent of internet based storage spaces and networks that connect global computer systems
4.
Which best describes the practice of searching through large amounts of data to find patterns?
a)
Data Farming
b)
Data Mining
c)
Data Research
d)
Data Cultivation
5.
What are the four phases of the digital revolution?
a)
Giant  computer,Personal computer, networked computers, cloud computers
b)
supe rcomputers, networked computers, smartphones and Servers
c)
personal computers, augmented reality computers,Cloud  computing, and network
d)
Smartphones, tablets, GPS, Personal Computers
6.
Software that resides in the cloud and is accessed by users without downloading or installing it on their local computers
a)
Software as a service
b)
Softare defined storage
c)
Worker productivity
d)
smartphone
7.
Working for a company from home using information technologies.
a)
Email
b)
Telecommuting
c)
Smart Phone
d)
Information Technology
8.
The____________ is most commonly defined as the gap between those individuals, communities, and countries having access to the information technologies that transform life and those who do not have this access.
a)
Digital middle class
b)
Technological separation
c)
Digital Divide
d)
PC Partition
9.
What prefix means "relating to computers or computer networks?
a)
Cyber
b)
Info
c)
Techno
d)
Inter
10.
Workplace principles include
a)
Positive Attitude
b)
Consistency
c)
Timeliness
d)
All of the above
11.
Performance means 
a)
Having a good attitude 
b)
Doing your job well 
c)
Being up to speed
d)
All of the above
12.
Your goals should never change
a)
True
b)
False
13.
You have time problems if
a)
Deadlines are not being met
b)
you don't do what you say you are going to do
c)
you are constantly late
d)
all of the above
14.
The biggest reason goals are not met is called procrastination  
a)
True
b)
False
15.
When there is a conflict of interest, you have to:
a)
Remain flexible
b)
Negotiate
c)
Compromise
d)
all of the above
16.
When your goals conflict with your co-worker's goals, you should
a)
Go with the goals that are most achievable
b)
Given in to your co worker to avoid conflict
c)
compromise and negotiate
d)
work on the short term goals first
17.
Which of the following should be done first when setting goals?
a)
Determine what you need and what you want
b)
eliminate any personal time until your goals are met
c)
reward yourself daily
d)
aim for perfection
18.
Communicate your feelings to problem people .
a)
Only when your boss makes you
b)
in front of others to get the point across
c)
in a respectful and self respecting way
d)
non of the above
19.
Your goals should never change
a)
True
b)
False
20.
Setting goals and keeping goals requires:
a)
Time Management
b)
Overcoming obstacles
c)
staying flexible
d)
all of the above
21.
Goals should NOT be organized into time frames
a)
True
b)
False
22.
How do you create a balance?
a)
Include time for hard work and personal interests
b)
do work only
c)
focus on your personal interests only
d)
none of the above
23.
Sick days should be used wisely.
a)
True
b)
False
24.
Fraudulent behavior should be reported right away.
a)
True
b)
False
25.

A presentation can be oral or written

a)

True

b)

False

26.

In which step of the presentation process do you list the goals you want to accomplish?

a)

Planning

b)

Developing

c)

Delivering

d)

Evaluation

27.

Your body language is an important part of your presentation

a)

True

b)

False

28.

In which step of the presentation do you design a brief opening

a)

Planning

b)

Developing

c)

Delivering

d)

Evaluating

29.

Which of the following computer peripheral provides output?

a)

printer

b)

RAM

c)

microphone

d)

all of the above

30.

Software are the physical components of the computer

a)

True

b)

False

31.

Body language is important

a)

when speaking only

b)

when listening only

c)

never

d)

when both listening and speaking

32.

You should use your eyes to listen

a)

True

b)

False

33.

one of the most important listening skill is keeping an open mind.

a)

True

b)

False

34.

what type of listening is used in situations where we aren't expected to do anything

a)

active

b)

social

c)

defensive

35.

Good Listening helps you

a)

Figure out what people really need or want

b)

avoid mistakes and misunderstandings

c)

get better control of your interactions with people

d)

all of the above

36.

The period of time when you're going through change is called

a)

stress

b)

change

c)

transition

d)

pressure

37.

Everyone responds to stress the same way

a)

True

b)

False

38.

Taking illegal substances to feel better is okay and will help reduce stress appropriately

a)

True

b)

False

39.

Change brings stress

a)

True

b)

False

40.

Stress is

a)

A part of life that is not normal

b)

bad

c)

something that happens to very few people

d)

something that forces us to learn and grow

41.

The end of one situation and the beginning of another is called_____

a)

Change

b)

Stress

c)

Pressure

d)

Transition

42.
Listening to office gossip or to a co-worker's complaints can affect your attitude.
a)
True
b)
False
43.
Taking ownership means thinking like the owner.
a)
True
b)
False
44.
Which is not a result of how a good attitude can make work more satisfying?
a)
You become a valued co-worker and team member
b)
Your day goes by faster
c)
people don't want to be around you
d)
you get more done
45.
You can make life and work easier by__________
a)
Learning how to control other peoples attitudes
b)
learning how to handle problem people
c)
never dealing with problem people
d)
trying to solve everyone else's problems
46.

Essentials that must be kept near the phone are

a)

phone book

b)

message pad

c)

company phone directory

d)

all of the above

47.

Pitch and inflection add special meaning and emphasize the things you say.

a)

True

b)

False

48.

Telephones at work can be very different than the ones at home

a)

True

b)

False

49.

You should speak like you would in a normal conversation on the phone.

a)

True

b)

False

50.

Telephone courtesy includes

a)

Hanging up on the person

b)

Handling the call politely

c)

Not introducing yourself

d)

not asking to be put on hold

51.

It is fine to eat and chew gum while talking on the phone with a customer

a)

True

b)

False

52.

______ is how low and high you are speaking

a)

Volume

b)

Speed

c)

Pitch

d)

Tone

53.

When taking a message, write down

a)

name of the caller

b)

area code of the phone number

c)

exact time and date

d)

all of the above

54.

When leaving a message, leave your

a)

Name

b)

Phone Number

c)

Message

d)

All of the above

55.

What is the basic building block for communication in an electronic computer

a)

Hardware

b)

Bit

c)

Digits

d)

Keys

56.

Binary numbers use digits 1 and 0

a)

True

b)

False

57.

What is the process of converting human readable data and computer programs into computer readable data

a)

encoding

b)

decoding

c)

byting

d)

megabytes

58.

uninstallation removes software from the computer

a)

True

b)

False

59.

What are programming errors?

a)

Blunders

b)

Bees

c)

Bytes

d)

Bugs

60.

What is software that can be installed and used, then purchased if you decide to keep using it?

a)

Temporary software

b)

freeware

c)

shareware

d)

outerware

Similar Resources on Wayground

Business Finance

61 questions

Business Finance

quiz

Worksheet

•

9th - 12th Grade

N5 Admin

60 questions

N5 Admin

quiz

Worksheet

•

10th Grade

Mr Frayne HR & Managing People

55 questions

Mr Frayne HR & Managing People

quiz

Worksheet

•

10th Grade

JC Business Studies Revision Third Years

60 questions

JC Business Studies Revision Third Years

quiz

Worksheet

•

7th - 10th Grade

12/15/22 - Business Management I (1.01-2.04) Test

60 questions

12/15/22 - Business Management I (1.01-2.04) Test

quiz

Worksheet

•

9th - 12th Grade

Dash for Success -Round 6

62 questions

Dash for Success -Round 6

quiz

Worksheet

•

9th - 12th Grade

Spending limit vocab

61 questions

Spending limit vocab

quiz

Worksheet

•

9th - 12th Grade

POB logistics quiz

60 questions

POB logistics quiz

quiz

Worksheet

•

8th - 10th Grade